Administrative Assistant Manager
Resume:
Leticia Galaviz
San Antonio, Texas 78250
*****************@*****.***
OBJECTIVE
Administrative Assistant
HIGHLIGHTS OF QUALIFICATIONS
• Over 25 years in clerical work
Active Listening Giving full attention to what other people are saying, taking time to understand the points
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being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
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Service Orientation Actively looking for ways to help people.
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PROFESSIONAL EXPERIENCE
• Operated office machines, such as photocopiers and scanners, facsimile machines, and personal computers.
Answered telephones, directed calls, and took messages.
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Communicated with customers, employees, and other individuals to answer questions, explained information,
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took orders, and addressed complaints.
Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
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Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
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Reviewed files, records, and other documents to obtain information to respond to requests.
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Experienced in Microsoft Word, Excel, and PowerPoint
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Maintained up to date billing system, generate and send out invoices, follow up on, collect and allocate
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payments, maintained accounts receivable customer files and records, process credit card payments
Researched cash receipts, coding and posting of receipts, organized and maintained retention files
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Received clinical and practice management documents for document imaging, scanning, via Epic Media
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Manager into epic EMR system for access and view by all Epic care users
Index and Scanned Medical records in Meditech, Epic and HPF system
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PROFESSIONAL SKILLS
* Teamwork * Strong WorkValues
* Strong Work Ethics * SAP Software
* Bilingual: English and Spanish * Commitment to Employer
WORK HISTORY
Christus Santa Rosa Hospital San Antonio, Texas Medical Record Technician
09/2014- 02/2015
Cancer Therapy Research Center San Antonio, Texas Medical Record Technician
10/2013-09/2014
Hawker Beechcraft Services San Antonio, Texas Administrative Assistant
01/2011-01/2013
Creekside Apartments Boerne, Texas Property Assistant Manager
01/2010-12/2010
San Antonio Aerospace San Antonio, Texas Production/Dock Controller
01/2004-12/2009
EDUCATION
Vanguard Institute of Technology Harlingen, Texas Certification in Data Entry
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