Mississauga, ON CANADA
Ebru KARADAG ****.*******@*******.**
TECHNICAL SKILLS
Programming skills: Java, JavaScript, C/C++, SQL, PHP, ASP, ASP .NET MVC, C#, Prolog, Ruby,
Turing, MATLAB, Bash, Small Talk, SMIL, HTML, HTML5, XML, and CSS
Extensive ability on operating systems: Windows, Mac OS, Unix/Linux
Applications used: Visual Studio, Eclipse, Quincy, Xcode, Pharo, NetBeans, Aptana Studio 3, Shell,Oracle
Design Tools used: UML, Flowcharts, Adobe Freehand and Fireworks, Camtasia Studio 8
QUALIFICATIONS SUMMARY
Ability to work under pressure with minimal supervision
Eager to learn and ability to propose solid solutions to existing problems on critical objects
Energetic and enthusiastic about development and working in an international company
Languages spoken: Turkish (Fluent), Spanish (Conversational)
EDUCATION
2012 – 2014
Bachelor of Science, Computer Science
Ryerson University, Toronto, ON
RELEVANT EXPERIENCES
January 2015 – Present
APPLICATION DEVELOPER
CIBC – Technology & Operations
North York, Canada
Developing various Call Centre Applications using Java, C#, ASP.NET MVC Framework, JavaScript,
JQuery, HTML, and SQL
Understanding the applications and proposing possible changes for user satisfaction
Analysing the issues raised by users or testers and developing optimal solutions
May 2011 – August 2011
DOCUMENTATION SPECIALIST
Conceptwave Software
Mississauga, Canada
Analyzed the needs of a new user of Order Care Product and prepared clear step -by-step instructions for
easier installation and usage of the product
Read the developer’s specification and made tutorial videos with Camtasia for new users to understand the
new functionality of the product
Identified the needs of the existing help documentation and brought a better approach for clarification
June 2010 - September 2010
SOFTWARE Q/A ANALYST
Conceptwave Software
Mississauga, Canada
Installed and set the environment for Order Care Product and raised any issues r elated to installation
problems
Validated software functionality before being distributed to various customers in accordance with
documentation
Found the bugs in the software and opened the tickets on the company internal ticketing system and tracked
its solution with the development team
Executed the documented test cases, added and modified related test cases to ensure the product integrity
ADDITIONAL EXPERIENCES
September 2008 – December 2008
COMPUTER PRODUCT SPECIALIST
Best Buy
Toronto,Canada
Sold products, services and solutions to solve customer’s unique end to end needs
Asked lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and
accessories which lead customer to make informed decision in order for a complete transaction
Utilized all relevant sales tools to drive profitable growth
Leveraged on-line resources, tools, and peer knowledge to self-train
February 2008 - September 2008
COMPUTER SALES ASSOCIATE
Staples Business Depot
Provided excellent customer services and determine customer’s electronic needs by utilizing promotions
and services offered by the company
Found ways to connect a sale through various open departments, and confirm lifestyle solutions for clients
Helped clients find correct software to aid with business or personal needs
Completed transactions on register
September 2013 - June 2014
RYERSON WOMEN IN COMPUTER SCIENCE
VP Academics
Announced and organized attendance of the student group members to conferences such as ONCWIC
Worked on projects to encourage high school females to study Computer Science
Helped events such as fundraising bake sale for Because I am A Girl and Plan Canada
ACCOMPLISHMENTS
January 2009
Computer Technician - Cooperative Achievement Certificate
Best Buy (Cooperative Education Program)
Worked 220 hours as a part of Geek Squad Team at Best Buy
Technology Consultation, software and hardware installation
Updated systems and improve, test and verify PC functionality