IT Technician

Abdul Aziz Muzaffar Khan

*/* *.*.* Colony, Sangam Society, Vinoba Bhave Marg, Kurla (WEST) Mumbai- India 400070

Contact : +091 976-***-**** Email Address : *************@*****.**

PERSONAL DETAILS : Date Of Birth : 16 / 04 / 1983 Nationality : Indian

Marital Status : Married Religion : Islam

PASSPORT DETAILS : Passport No : G1264537 Place Of Issue : Mumbai–(India)

Date Of Issue : 26/12/2006 Date Of Expiry : 25/12/2016

OBJECTIVE: Seeking a position as a Computer Hardware Technician at the Compucom

utilizing software & hardware troubleshooting and hardware & software installation skills to

maximize the overall efficiency of company.

KEY QUALIFICATIONS

• 7+ years’ experience in desktop & Laptop support field

• A+ Certified

•Highly skilled in repairing of all kinds of computers, laptops and boards

•In depth knowledge of embedded systems and motherboard engineering works

• Excellent computer software and hardware installation skills

• Experienced in LAN and WAN installation

AREAS OF EXPERTISE

Application testing Equipment maintenance Scripting support

Software configuration Computer & Laptop Parts Patches installation

Sales Support

Chip Level Area Documents preparation Multiple applications support

WORK EXPERIENCE

# GODREJ & BOYCE MFG.CO.LTD Vikhroli Mumbai-India

Apprenteiceship In Training Maintenance & Development I T Department . Maintenance PC

Hardware & Networking in first estage under training.

Period One Year OCT 2001 to SEPT 2002.

# LARSEN & TOUBRO PVT LTD, Mahul, Mumbai-India

Computer Hardware Technician

• Set up and troubleshoot popular networks

• Fix standalone PC problems

• Work with wires and cables to ensure proper setting up of complex networks

• Diagnose problems using specific tools

• Install, test and maintain a variety of personal computing and network systems

• Compile and record all procedures

Period : May 2003 to Aug 2006

# REZAYAT GROUP OF COMPANIE “KINGDOM OF SAUDI ARABIA”

P.O.Box – 90, Al-Khobar 31952. 60days Shutdown job.

IBM Server Installing Contract my company,

This project incomplete, reason short time.

Period : May 2007 to July 2007

# NAEEMA COMPUTER PVT LTD,Mumbai City India Nov 2013 Present •

Converse electronically and personally with computer end users experiencing trouble in order to

verify and document problem

• Check with user guides, technical manuals and additional documents to research and put

solutions into practice

• Emulate and repeat technical problems meet by users

• Collect, systematize and keep up a problems and solutions log for use by further technical

support analysts

• Take part in the redesigning of applications and other software

• Give systems, network and Internet support to users

• Supervise other technical support workers

• Provide advice and training to users

• Assisted in imaging, setup and deployment of PCs and LAPTOP

• Installed of PC software and peripherals

• Tracked PC and network related hardware

• Supported, troubleshooted, repaired and replaced software, hardware and peripherals

• Developed and improved strong communication, customer service, and technical skills

SPECIAL CAPABILITIES •

Self motivated with excellent work ethics

• Proven ability to suggest and report any computer peripheral that needs servicing or repairs

• Able to highlight safety hazards and act on them to halt injury to either users or technicians

EDUCATION

* S.S.C Passed in March 1999 (56%)

* I.T.I Passed in July 2001 (75%)

* Computer Hardware & Networking Course One Year in July 2001 (A Grade)

* N.C.V.T Passed in Sep 2002 (70%)

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