Customer Service Technician

Location:

Posted:

April 08, 2015

David Vann *** River Hills Drive • Clayton, NC ***27

********@*****.***

Microsoft Certified Professional

Currently enrolled at MyComputerCareer.edu in networking, Server Maintenance, and system administration. Able to setup and

configure Win 7 PC’s and handheld devices. Work as Field technician/ Driver with Class A Hazmat endorsement. Veteran, held a

top secret clearance, and Eager to grow in the IT Industry

• Currently gain certification in A+, Network+ and Windows Operating System Fundamentals, Security fundamentals,

Window Server Administration Fundamentals

• Studying courses in Active Directory, Server and System configuration

EDUCATION & CERTIFICATIONS:

• 98 367: MTA: Security Fundamentals November 2014

• 98 365: MTA: Server Administration Fundamentals September 2014

• CompTIA A+, Certification August 2014

• CompTIA Network+, Certification June 2014

• 98 349: MTA: Windows Operating System Fundamentals, Certification July 2014

• Advanced Bioprocessing, Certification May 2012

• Bio Work Process Technician, Certification December 2011

• Concrete Field Testing Technician, Certification January 2007

• Commercial Driver, License Class A with Hazmat, Passenger, Doubles endorsements November 2005

• Digital Technician, Customer Service, Certification National Cable Television Institute January 2000

• Bachelor of Science Professional Aeronautics, Embry Riddle Aeronautical University November 1990

EXPERIENCE:

Ferrell Gas, Driver July 2007 to Present

• Configure and calibrate computer hand held devices to communicate with various company departments

• Transport and handle hazardous Material for commercial use

• Educate and ensure compliance with Federal and State Regulations of the handling and storage of Hazardous Material

CEMEX, Mixer Operator and Driver Jun 2006 to Feb 2007

• Maintained computers that mixes synthetic, natural rubber with solvents and chemicals to produce liquid rubber

cement, weights and measures specified amounts of rubber, chemicals, and solvents, according to mixing

instructions or solution, deliver product to location

California Emergency Food link, Driver Jul 2005 to Nov 2005

• Professional Commercial delivered for the relief effort in northern California

Comcast, Converter Logistic Coordinator Feb 1996 to May 2005

• Utilize various transportation provider software systems, to facilitate material movement planning and

scheduling.

• Calibrate and configure Digital converter processors, remote controllers, modems

• Troubleshoot, test, repair instruments and equipment