QA Team Lead

NITIMA GULATI

** ********* **** ***** . *********, MA02140 . 857-***-**** .

***********@*****.***

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Sr. QA Engineer

Seasoned IT professional with 9+ years of successful track record in

various aspects of Quality Assurance testing in multiple business domains.

Expert in designing, writing, automating and executing test plans, test

cases and test procedures detailing functional, installation, acceptance,

load, stress, performance, and regression testing strategies. Effective

communicator with proven ability to build strong working relationships.

Demonstrated skills in training and supporting end users as well as

developing technical staff to achieve performance objectives.

Technical Expertise

Operating systems:

Unix, Linux, Windows 9x, 2000, XP, MS- Dos and IBM MVS

Familiar Languages:

HTML, PHP, Python, SQL, MySQL, Bash / Shell Script, Java,Vb

script, CICS, JCLS, C, C++ and Visual Basic

Database Development:

MySQL, H2, Oracle, DB2, proficient in developing complex SQL

queries

Database Tools:

Toad, DBT2 Benchmark, TPCC Benchmark, Sysbench

SDLC:

Agile, V-model

Testing Tools:

Quality Center 10.0,Test director 8, Change Synergy, JMeter

Professional Expertise

ScaleBase Boston, MA

ScaleBase (www.scalebase.com) is an innovative start-up company developing

a Database Data Traffic Manager. The product is a middleware that

dynamically manages and transparently scales existing databases (MySQL)

providing real-time elasticity, significant performance improvements and

high availability for applications.

QA Lead 2013 -

present

Promoted to a leadership role to build and manage QA team. The key

responsibilities include:

. Built solid QA team working in Agile methodology allowing frequent

releases to follow growing business needs.

. Interacting with R&D Director for requirement gathering, risk

assessment and finalization of specifications.

. Reporting weekly testing status to Integrated Project Manager

. Leading a team of 3 members by allocating tasks and trained them on

the entire testing and report verification process.

. Involved in PPR project progress Reviews and creating process related

documents like PCHM (Process Compliance Health Meter).

QA Engineer 2012 - 2013

Principal QA engineer in a fast paced team responsible for testing of

various features within ScaleBase Data Traffic Manager. The key

responsibilities include:

. Creating Test Plan and Scope document

. Test Data Set up (creating data in tables using Datagen or Data roller

tool).

. Review test cases prepared by team members and uploading the in Team

Forge.

. Performing defect triaging.

. Conducting defect resolution meetings with the development teams for

fast bug resolution.

. Test Summary Report and Preparation of Release Notes.

. Base lining requirements, test cases, test data, test results and bugs

. Analyze production issues and try to reproduce at test environment to

identify root cause.

. Conducting Cause and Analysis review meetings and preparing CAR report

Headstrong Ltd India

Headstrong is a global consulting and IT services company focused on

capital markets providing services ranging from high-end consulting to

application outsourcing, product development to operations management, re-

engineering and IT infrastructure services. With multiple offshore

locations in India and the Philippines, In 2010 Headstrong was ranked 1 in

Financial Markets Information Technology Outsourcing by the prestigious

Black Book of Outsourcing Research Group.

Worked as Sr QA Engineer from 2008 to 2012 on two projects CVS Caremark and

Omnicare AccuMed.

Sr. QA Engineer 2008 - 2012

CVS Caremark Rx

Mail order application is used internally by Pharmacy Systems and it does

the following - Receives Prescription from various channels (like Mails,

Phone call, IVR, Portals) and then process to all different stages - Order

Acquisition, Order Creation, Order Translation, Order Intervention.

Adjudication engine runs and generates co-payment and conflicts if any, Co

pay amount is verified according to health plans of participant. Order

dispensed & Shipped to labeled address. Orders are dispensed automatically

thru Automation system (Tristar /Automed). The key responsibilities

include:

. Reporting weekly testing status to Integrated Project Manager.

. Creating Test Plan and impact assessment for Change Requests (CR).

. Test Data Set up (creation of different Orders with different

prescriptions) and Testing all possible scenarios

. Executing JCLs and Data verification in Green screens and DB2 using

SPUFI..

. Test Summary Report.

Omnicare AccuMed

Medicare carriers and fiscal intermediaries (FIS) are private companies

that Medicare contracts with to pay bills. Carriers and FIS make coverage

decisions in their area about what items or services are in compliance with

CMS group treatment guidelines and are reasonable. Cypress- LCD (local

coverage determination) application is designed to display these coverage

decisions in terms of alerts that warns therapist to select Diagnosis (ICD

9) and Treatment (CPT) codes which helps them in claim processing.

. Coordination with business users for requirement gathering and their

testing estimates.

. Creating Test Plan, Responsible for testing Test Cases, Reporting

defects

. Conducting Test Cases walkthrough with all stakeholders.

. Creating RTM (Requirement Traceability Matrix).

. Performance testing using Open STA

Sapient Corporation

India

Sapient is Innovative software solutions ranging from business consulting

to technology development and managed services, to help firms more

effectively address business needs and industry requirements. Sapient

provides consulting, technology and marketing services to a wide array of

public sector organizations, Global capital and commodity Markets, digital

and Omni-channel commerce

QA Engineer

2005- 2008

Sview (Sprint/Nextel) Customer Care and Billing And Clarify CRM

. Worked as Primary Integrated Test Analyst (PITA) on site Coordinator

(Aug'07- Jan '08) Kansas City Kansas.

. Participated in creation of Master Project Test Plan.

. Reporting daily testing status reports to Integrated Test Project

Manager and Business Project Manager.

. Worked as on site coordinator and ensured that all the applications

targeted for the service request are tested properly.

. Knowledge transferred to India Team.

Customer Service Management (CSM- Amdocs Application) And Clarify CRM

The designed application, CSM is a user friendly graphic-based online

subsystem of Ensemble used to maintain Sprint's customer accounts. It

enables all on-line activities, including financial, billing and collection

activities. The key responsibilities include:

. Accountable for hardware and system integration along with executing

test cases and bug reporting.

. Liaising with Amdocs team to get an insight of the application and

resolving the issues.

. Creating Test Data by taking Amdocs POC's in loop.

. Imparting knowledge to India Team.

Education & Training

Kurukshetra University ( India ( Masters of Computer Application [pic]

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