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Customer Service Project

Location:
India
Posted:
April 06, 2015

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Resume:

Resume of Sholanki Biswas

Experience Summary * years of extensive experience of Design and

Development in BPM Solution Implementations.

A hardworking professional with qualitative

experience in Newgen

products like Newgen Omniflow, Newgen

Omnidocs,Newgen OmniScan.. Successfully worked in

medium and large sized projects & business

processes/operations automation with high degree

complexity and sophistication and helped

organization to achieve cost-effective operations

with increased quality, efficiency and satisfied

customer service by implementing the products.

Currently I am involved in Menarini, which is being

used for Artwork approval process.

Jan 2013 to Till Company: Newgen Software Technologies Ltd., New

Present Delhi, India

Job Title: Software Programmer

Technical Expertise

Operating Platforms MS-DOS, Windows 95/3.1x, Windows Server 2003/5/8/8

R2

Development Tools &

Languages ANSI C, ANSI C++, Java, HTML

RDBMSs and Database Oracle, MS-SQL Server

Management

Development JSP,Servlets,Core java,,J2EE

Technologies and

APIs

Software Engineering Netbeans 7.1,Sql Server 2005,S Basic JDBC

Tools Connection,Sql Server 2008 and Oracle 11G

Projects Undertaken

Nov2014to Till Artwork Process

Present Menarini

Client:- I am responsible for the development of the process

Role in Project - and am also using product APIs for this. I have also

developed SQL procedures for checking validation

constraints in this project.

Netbeans 7.1, JBoss server, Java

Operating Menarini process is being used for creating job

Environment numbers for a new artwork and automating Approval

& Development Tools matrix.

Description:-

Apr 2014 to Oct 2014 Banking System

Standard Chartered Bank(SCB), Bahrain

Client:- I was responsible for transference and archival of

Role in Project - data from Newgen OmniDocs. I worked in creating

oracle procedures for transference of data in SQL

database and custom utilities for archiving

documents.

Netbeans 7.1,JBoss Server, Java, product used in the

Operating project was Newgen OmniDocs

Environment

& Development Tools SCB System is being used for archival of data and

documents that are already present in the process.

It is similar to an archiving utility.

Description:-

Sep2013 to Mar Life Insurance Process

2014

Client

ICEALion, Nigeria

Role in Project I was responsible for the development of the

process. I used product API's for this.I worked in

the creating of custom utility for automating

uploading of documents and signatures of approvers

in the process.

Operating JBoss Server, products used in the project were

Environment & Newgen OmniDocs, Java, Oracle 11G

Development Tools

Description This workflow is designed for a Nigerian based

client. To achieve automation in uploading of

documents, Newgen OmniFlow has been used.

Jan2013 to Aug2013

Client:- Banking Process

Diamond Bank, Nigeria

Role in Project - It was a banking process in which I worked upon

Account Opening module. I was basically involved in

development and designing in the front-end module

using Jquery and Jsp.

Operating Jboss Server, Netbeans 7.0,JSP, SQL Server

Environment 2008,Java, Jquery

& Development Tools

This process is used to process different types of

account opening forms for the client. To achieve the

Description:- workflow functionality, Newgen OmniFlow has been

used. Application also includes Multi-level

approvals and Export features.

Personal Information

Name Sholanki Biswas

Date of Birth December 18, 1990

Email Id **************@*****.***

Nationality

Indian

Contact No 971-***-****

Education & Training

B.Tech Year: April,2009-April,2013

University: SRM University, Chennai

Major: Computer Science and Engineering

Percentage:-84.60

High School/Class Year:2009 School: Delhi Public School Ghaziabad

XII Vasundhara

Board: CBSE

Subjects: Science stream with Informatics Practices

Percentage:-85.80

Professional/Vocatio Web Component Development using Java Technologies

nal Qualification from NIIT

Newgen Products Awareness

Newgen Quality System orientation

Pursuing 2 year PGDM from IMT Ghaziabad



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