Sue Goeman
********@*******.***
SUMMARY
Enthusiastic and dedicated, self- starter with 15 + years of experience as Medical Insurance Biller.
A highly motivated employee that works well as a team and with little supervision. Proven ability to learn
quickly and contribute greatly to billing efficiency.
COMPUTER SKILLS:
• Advanced Microsoft Office Excel skills, and proficient in Word, PowerPoint, Outlook,
and Epic Systems.
• ImageNow (scanning)
• Claimlynx (clearinghouse system)
EMPLOYMENT HISTORY:
Patient Accounting Medical Biller
HealthPartners St. Paul, MN 1997-2014
• Responsible for medical billing for Medicare, Medicaid, Veterans Administration, Ucare
and more.
• Called payers to see why charges were denied also checked payers’ websites.
• Faxed requests to Medicaid to have them term patients prime health insurance.
• Called Ucare to see if Provider was affiliated with one of the HealthPartners clinics and
or to see if Providers license was still current.
• Checked Medicaid website to see if patient received and Authorization number for a visit
that would need and Authorization.
• Prepared claims to submit to patient’s Primary and Secondary insurances for payment on
patients account.
• Submitted Prior Authorizations to various payers.
• Entered new patient information.
• Verified benefit and eligibility information to make sure we are billing the correct
insurance company.
• Followed up on unpaid claims.
• Prepared, reviewed and submitted clean claims to various insurance companies,
electronic and paper claims.
• Maintained patients account to keep them as current as possible.
• Worked zero pays and rejected claims.
• Printed and sent HCFA’S and also worked returned HCFA’S.
• Corrected coding inquires.
• Did Work Comp, No Fault and 3rd Party billing.
Medical Office Assistant
HealthPartners Bloomington, MN 1985-1996
• Checked patient’s in and took copays. Prepped patient’s charts before their appointment.
• Worked in chart room, filed patient’s lab results, referrals, chart notes into patients chart.
EDUCATION:
High School Diploma
Richfield High School Richfield, MN