Maintenance Customer Service
Resume:
MARTIN P. OGHOGHO
***-**** ******* ******, ******** MB R3J 0P2
Phone: 204-***-****
E-mail: ********@*****.***
HIGHLIGHT OF QUALIFICATIONS
Combined 12-year experience in supervision of installation and maintenance of telecommunication
system and industrial controls, electrical panels and switchgears, transformers for two 1250-kW and two
500-kW plants
Certified in client orientation, ITIL v3 Foundation Examination, tower climbing, rigging and light lifting
Pursuing a post-graduate diploma in Technology Management (Management of Technological
Innovation; Project Management Fundamentals; Marketing of Technology; Project Management Plan
and Estimate; Production/Operations Management with emphasis on Lean, Six Sigma and Theory of
Constraints; Business Policy; etc.) and completing in April 2015
Possess core competencies in communication, teamwork, planning and organizing, accountability,
creativity, client orientation, commitment to continuous learning, technological awareness
Proficient in MS Excel, Word, Power Point, Project, Outlook and Visio
Education
B. Sc. (Hons) in Electronic and Electrical Engineering
Experience
Electrical Superintendent (December 1, 2002 – September 30, 2009)
Firestone Liberia Inc (Harbel, Margibi County, Liberia)
- Supervision of installation and maintenance of industrial control panels (direct-on-line, star-delta, auto-
transformer, rotor resistance and soft starters) and machines in three 24-hour processing plants
- Supervision of installation and maintenance of industrial electrical distribution panels, wiring and lighting using
NEC for four 24-hour processing plants
- Performing complex electrical analysis and design and conducting protection evaluation and coordination
- Managing the installation and commissioning of new projects
- Supervision of installation and maintenance of digital electronic equipment for processing plants
- Coordinating all maintenance activities for the plant and managing the planning of the step by step execution of
all major equipment outages and significant repairs by utilizing project-planning techniques
Resume: MARTIN P. OGHOGHO
- Planning preventive maintenance exercises; taking, keeping, updating and analyzing data from preventive
maintenance exercises and developing electrical changes to minimize downtime and maximize throughput
- Troubleshoot problems and develop practical solutions to correct deficiencies in electrical systems
- Providing ongoing maintenance support to the plant for all shifts which includes evaluating and determining the
course of action for maintenance incidents after hours and on weekends while on call and may require on-site
supervision of the resolution to maintain operational efficiency
- Provide guidance to the mechanical maintenance personnel in repair, maintenance and installations
- Facilitating weekly planning meetings to recommend the necessary repairs based on input from the Production
and other plant departments
- Working closely with production and other departments in developing the work schedules including the
coordination of all maintenance activities for efficient flow of operations
- Developing and maintaining files such as: equipment lists, suppliers list, operating, maintenance manuals,
purchase orders, drawings, checklists, spare parts lists, corrective maintenance details, maintenance history,
departmental performance and PM compliance. Overseeing the availability of parts, controlling and reducing
parts, minimum/maximum inventory
- Developing corrective maintenance procedures
- Support maintenance projects by identifying parts required to execute work, tool requirements, manpower
requirements and the estimated completion time for effective planning & execution of maintenance work
- Monitoring the performance of all personnel and activities under my supervision on a regular basis to ensure
optimum performance, and providing counseling and/or corrective action to associates not meeting expectations
- Assisting in the preparation of the annual electrical maintenance budget and the development of the
maintenance department's long-term goals and objectives to meet the overall plant operational and cost
containment goals
- Ensuring compliance of safety regulations at all times
- Managing a 33-men unionized workforce and labor relations such as responding to grievances
Telecommunications/IT Supervisor (October 12, 2009 – October 12, 2014)
United Nations Stabilization Mission in Haiti (Blvd. T. Louverture et Clercine 18, Port au Prince, Haiti)
- Install, maintained and repaired HF, VHF and UHF radio equipment installed, including hand held radios, base
stations, mobiles, repeaters and rural telephone links- Prepare ancillary equipment necessary for HF, VHF and
UHF radio installation and issue, including programming, tuning and testing of the equipment- Carry out regular
preventative maintenance of HF, VHF and UHF installations as determined by the RCITC- Liaise with the
Rigging Unit regarding the mounting of antennas and feeder lines on communications towers and masts; performs
other duties as required- Implements regular and preventative maintenance for all equipment and accessories;
installs commissions and maintains/repairs a range of medium and high capacity telephone PABX terminals;
assists with DECT cordless telephone network- Assisted with plans, construction and maintenance of
communications towers and associated antenna systems; determines tower location and height in coordination
with the telecommunications engineers plans and ensures site accessibility; oversees the construction of tower
foundations and anchor points in compliance with manufacturers specifications and standard practices- Assisted
with plans, construction and maintenance of communications cabling infrastructure for data and telephone;
trenching, external and internal wiring and conduit installations; coordination with the telecommunications
Page 2-204-***-****
Resume: MARTIN P. OGHOGHO
engineers to plan physical network layout- Carry out the installation of auxiliary equipment such as power
supplies, solar power systems, UPS units, Voltage Regulators, DC converters and various protection and remote
control systems; provides the supervisor with the specifications- Ensure the installation and maintenance of local
& wide area networks- Ensure the installation and maintenance of Intranet (Lotus Notes) application and all
approved IT accesses & applications- Ensure maintenance and upgrade of all IT equipment’s related action –
diagnose and repair of hardware and software, install and upgrade antivirus software on computers- Quickly
respond to, subsequently resolve and/or escalate requests, incident and problem occurrences in time frames as
specified in the Service Level Agreement (SLA)
General Manager (August 1, 2001 – November 30, 2002)
Marfotech Communications & Information Research Center, Monrovia, Liberia
- Installation and maintenance of network of computers with broadband and 56k modem internet connections
- Receiving and evaluating reports from cyber cafe, customer service, auditing and account & finance units
- Attending to customers’ complaints and resolving problems with them directly
- Procurement of Information Technology equipment and accessories
- Evaluation of employees' performances
- Issuance of employees' salaries
- Maintenance of liaison among three branches
- Evaluation and recruitment of employees
- Liaison with internet service providers and the communications authority
Achievements
- Design and construction of a current controller for the control of rubber feed input bucket conveyor of
pelletizer machine to avoid tripping of main pelletizer motor. This was necessary to eliminate downtime (e.g.
1 hour) of rubber removal from the machine barrel when the main motor trips.
- Design and construction of Dual Direct-on-Line (DOL) Starter with two direct-on-line channels for
centrifugal machines to accommodate very high starting current during unusually long starting period (e.g. 20
minutes) and finally switching during running current.
Dissertation: Design and Construction of 4-kW Automatic Mains Failure Panel - A Prototype for Industrial
Loads
Page 3 ********@*****.***
Resume: MARTIN P. OGHOGHO
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