Customer Service Manager
Resume:
Mildred Chaney
Linthicum, MD *****
Home: 410-***-**** *************@***.***
Cell: 443-***-****
QUALIFICATIONS SUMMARY:
An Administrative professional with over 35 years of combined
administrative experience in Accounts Receivable, Accounts Payable, Payroll
and Customer Service, Organized, detailed oriented, goal oriented, and self-
motivated. An excellent team player with interpersonal skills.
EXPERIENCE:
Mabey, Inc. June 11, 2012
thru Nov. 2014
6770 Dorsey Road
Position was eliminated.
Elkridge, MD 21075
A/R Assistant:
. Post Daily Cash from Lock Box
. Run Credit Cards
. Make Collection calls
. Reconcile Customers Accounts
. Call for Tax Exempt Certificates
. Send Invoices
. Send Statements
. Team with Sales and Customer Service in reference to Billing
. Run Credit Reports and send out Credit References when Credit
Application come in
. Post and make deposits when received thru Mail
Republic Services (dba) Allied Waste Services
Feb 2011 to Jan 2012
260 W. Dickman Street Baltimore, MD 21230
Credit & Collections Rep
. Report directly To Credit & Collections Manager
. Lower DSO
. Backup for Cash Posting
. Run Credit Card Payments
. Make Collection Calls
. Team with Sales and Customer Service in reference to Billing
. Errors and Pricing Disputes to try and get resolved on Customer
Accounts
. Work on Collecting Accounts for BFI Landfill Accounts
Davis Inotek Instruments, LLC (dba Davis Calibration)
July - 2009 to Jan- 2011
1946 Greenspring Drive Suite A Timonium, MD 21093
Credit & Collections Rep
. Report directly to Credit & Collections Manager
. Lower DSO
. Collect over 3 million per month
. Run manual credit cards
. Team with Davis Calibration Lab (over 30 offices in 29 states) to
research and resolve PO problems and help credit billing errors
North American Trade School
6901 Security Blvd. Baltimore, MD 21244
April 2008 to Oct 2008
Business Office Manager
. Accts Receivable postings & collection
. Accts Payable billing
. Payroll
. Vendor relations
. All other office functions
Patuxent Publishing Co. February 2007 - February
2008
10750 Little Patuxent Parkway Columbia, MD 21044
Credit Analyst
. credit application verifications
. Accts Receivable collections / deposits
. Aligned with Sales Reps
MBC Precision Imaging January 2006
- October 2006
9130 Red Branch Rd Columbia, MD 21045
A/R Credit & Collections
. Accts Receivable postings & collections / billing
. Aligned with Sales; research & resolve problems
. Run credit card payments
. Filed accounts through collection agency
Carroll Independent Fuel Co September
2002 - September 2005
2700 Lach Raven Rd Baltimore, MD 21218
Accounting Associate I
. Accts Receivable postings & collections / billing (Carroll Fuel &
Alliance Fuel)
. Drafted EFT
. Customer contact at payment window
. Inventory
EDUCATION
Mergenthaler Vocational High School
Hillen Rd Baltimore, MD
Notary for State of Maryland
. References furnished upon request
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