Customer Service Computer Science

Boris Lukic

**** *. ***** ***, ** ( River Grove, IL, 60171 USA

872-***-****; 641-***-****; 585-***-**** ( ***********@*****.***

Dear Recruiting manager,

I would like to be a part of the customer/sales support team at your

company.

Goal-Focus:

Adding value to this company and fulfilling its goal by generating new

business through customer service. My aim is to develop and maintain long-

term relationships with staff and families - customers through dedicated

service.

Education:

I have the High School degree, BS degree in Psychology and M.A. degree.

Languages:

Fluently speaking English and Slavic Languages, as well as Spanish, German

language.

Software:

MS Word, MS Excel, MS Publisher, MS PowerPoint, MS Outlook, ACT!, Internet

Explorer, Adobe Acrobat, CRM, ERP systems, MAC systems etc.

Customer/Administrative service experience:

I have worked in the Computer Science Department, Iowa (January 2008 - June

2014). I was dealing with all aspects of the customer service in the office

environment, making hundreds and receiving hundreds of calls per day,

dealing with customers' emails, papers, applications, using scanner, fax,

computer software etc. I am looking for expanding my knowledge and

experience. Maintaining high professionalism and proper etiquette through

all forms of communications is my experience I have through my professional

work.

Availability: Full-time or part-time; Immediately - Flexible Schedule.

References:

Craig Shaw, Associate Director of Recruiting at the Computer Science

department, Fairfield, Iowa, USA.

Email: *****@***.***

Work phone: 641-472- 4021

Biran Saine. Director of CSDE at the Computer Science department,

Fairfield, Iowa, USA.

Email: ************@***.***

Work phone: 641-472- 4323

Elaine Guthrie. Administrative Director at the Computer Science department,

Fairfield, Iowa, USA.

Email: ********@***.***

Work phone: 641-472- 4810

Boris Lukic

8836 W Grand Avenue, 1S ( River Grove, Illinois 60171 USA

872-***-****; 641-***-****; 585-***-**** ( ***********@*****.***

Dear Sir or Madam:

An innovative online business technology and information management master,

I have been instrumental in the development of solutions on the leading-

edge of diverse fields for clients from small businesses to major

international organizations. Specializing in Lean business processes, along

with Web Design and Analysis, and all phases of the IT business management

development, including HR, Marketing and Recruiting management, I am an

expert at management plans which provide added-value by improving the

speed, time, and efficiency of complex processes. Continually striving to

expand my knowledge, highly-motivated and always eager to learn, I am

enthusiastic about utilizing and enriching my experience with diverse

technologies including, but not limited to, Java and Advanced computer

professional programs. With over seven years of professional hands-on

experience and theoretical acumen, I am confident I will be an excellent

addition to your team.

Please review my enclosed resume, which contains more detailed information

on my academic and professional history, and contact me at your earliest

convenience.

Thank you. I hope to hear from you soon.

All the best,

Boris

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