Customer Service Public School

E Mail: **************@*****.***

Contact No.: 858-***-****

Career Objective

Aspiring to obtain the position of an IT Help Desk coordinator where I will get an opportunity to provide

technical assistance to clients and ensure quality, speed and continuity in their work.

Key Skills

Skilled at identifying technical issues and analyzing problems effectively.

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Proficient in customer service skills, professional behavior and phone etiquette.

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Effective communication, data management and administration skills.

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Educational Qualifications

Degree Name of Institute University

10 th Bal Bharati Public School CBSE Board DELHI

12 th Bal Bharati Public School CBSE Board DELHI

BBA Dr. C.V. Raman Institute Guru Ghasidas University, Bilaspur

Technical Qualifications

GNIIT :

Operating Systems: Win2000 server, Windows XP 1/2/3, Vista,7

Primary Skill: C#, JAVA, ASP.NET (C#), JSP.NET

Database Packages: MS SQL Server 2005, using ADO.NET

Other Skill: Networking and troubleshooting basics

Internship:

Company: GENPACT INDIA PVT LTD.

Delhi IT Park, 8th Floor,

Shastri Park, New Delhi

Designation: Trainee

Skills Gained

.Customer interaction and conversational skills.

.Hotline etiquettes and replying via e-mail.

Personal Details

Name : Varun Gupta

Father’s Name : Mr. Subhash Gupta

Mother’s Name : Mrs. Anita Gupta

Gender : Male

Nationality : Indian

Date of Birth : 09 07 1986

Marital Status : Single

Languages Known : English, Hindi

Address : E 15/98, Sector 8, Rohini, Delhi

Interests and activities : Net surfing, Yoga

Behavioural : Getting along with everyone,

flexible

Contact this candidate