Manager Project

GOBE RANDHAWA

****.********@*****.***

647-***-**** CANADA

614-***-**** USA

US CITIZEN/CITIZEN OF CANADA

SUMMARY

Over 8 years of experience in Software Quality Assurance and Software Testing of Web based Skills

applications. Expertise in preparing Test Cases and Test Data for Client /Server, and Web applications. Testing Tools:

Quick Test Pro 9.2

Exposure to all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle

Quality Center 9.0

(STLC). Experience in testing the applications Functionality using Black box testing. Specialize in bug

LoadRunner 9.5

tracking and bug reporting using test management tools. Well versed with SQL queries to run the data Rational Clear Quest

integrity tests. Strong troubleshooting skills and can handle multiple tasks to meet the project BugZilla

Lotus Notes

deadlines. Strong analytical experience in Web based Application Testing, Functional Testing,

Snagit

Integration Testing and Regression Testing. Ability to work independently or as a team Member.

TFS

Excellent Communication and Management skills

Languages:

EDUCATION VB & VB Script

JavaScript, J2EE, EJB,

Computer Information Systems, Bachelor of Science Java, XML, HTML,

DeVry University, Chicago - USA Power Builder

ASP & ASP.NET

C, C++

EXPERIENCE

Servers:

Sr. QA Analyst January 2015 – Weblogic, MQ Series,

Present Web sphere, IIS, PWS,

Apache

Healthspot, Columbus, Ohio

RDBMS:

HealthSpot represents the first true integration of telehealth and primary care. Retail clinics don’t offer

Microsoft Access

a continuum of care, and current telehealth offerings lack integrated medical devices and a quality Oracle, DB2, Sybase

patient experience. Unlike other solutions, HealthSpot has the tools to empower any doctor or specialist SQL Server 2005

to provide the amazing, high-quality care they’ve always provided, but with more efficiency, more

OS:

convenience and a great telemedicine experience for the patient

Linux, UNIX,

Windows

Microsoft Test Manager, Visual Studio 2012, Snipping Tool, TeamViewer Manager 8, MS Office, SharePoint,

NT/2000/2003/XP/Vist

Windows 7 and screen connect

a/Windows Mobile,

• Track and report upon testing activities, including test results, test case coverage, required

resources, defects discovered and their status

• Responsible for the Integration System testing, End to End Validation, UAT, Test Data

Preparation, and Defect Management

• Utilized Microsoft Team Foundation Server (TFS) to manage the team's software development

lifecycle including deriving product backlog items, assigning sprint work items to developers and

conducting sprint review meetings.

• Wrote test cases based on user stories in Team Foundation Server (TFS) using Microsoft Test

Manager(MTM)

• Wrote user stories utilizing the Visual Studio component for TFS in a gherkin format

• Performed cross browser testing

Sr. QA Analyst September 2014 – January

2015

Grange Insurance, Columbus, Ohio

Grangeinsurance.com and Integrityinsurance.com are online and mobile applications that are being

redesigned with new user-friendly features and interface. Customers can directly find agents, refer

friends and make payments. The testing types include Smoke Testing whenever a new build is

deployed in the model environment, System Integration Testing (SIT), Regression and End-to-End

(E2E) testing.

Environment: Microsoft Test Manager, TFS, SharePoint, Snipping Tool, MS Office 2010

• Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on

the Use Case Documents, Business Requirements Specifications.

• Participating in the User Stories review with the QA Team.

• Developing Test Plan and Use Cases.

• Communicating with developers and the project manager to ensure the appropriate functionalities are

being tested.

• Performed SIT and UAT

• Performed Regression testing, and verifying that the reported defects have been fixed.

• Entered defects into MTM with all the required information

• Performed cross browser testing

• Performed mobile and Tablet testing

Sr. QA Analyst April 2014 –

July 2014

Element Financial Corporation, Mississauga, Ontario

Element has acquired the GE Capitals Canadian Fleet management portfolio. Element is currently operating as a

single business, however the GE Canadian clients continue to be managed on the existing GE platform. The project

will include functional and graphical enhancements to the Application Suite for Release 1 using Agile model of

Software Development. Testing for Project GE Integration will align with the agile development methodology. The

testing types include Smoke Testing whenever a new build is deployed in SIT environment, System Integration

Testing (SIT), Regression and End-to-End (E2E) testing.

Environment: SQL Server, Windows Server 2007, Microsoft Visio, .Net, Visual Basic 6, JIRA, MS Project, Use

case tool and other MS Office Tools.

• Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on

the Use Case Documents, Business Requirements Specifications.

• Participating in the User Stories review with the QA Team.

• Developing Test Plan and Use Cases.

• Communicating with developers and the project manager to ensure the appropriate functionalities are

being tested.

• Performed SIT and UAT

• Performed Regression testing, and verifying that the reported defects have been fixed.

• Entered defects into JIRA with all the required information

Sr. QA Analyst December 2013 – April

2014

Ohio Department of Transportation, Columbus, Ohio

The Aviation (AVN) Registration project is a web-based system that will allow existing aircraft owners

to renew their aviation registrations and send electronic payments. The new system will also allow

ODOT Aviation personnel to process manual registrations (first-time registration and check payments).

Microsoft Test Manager, Visual Studio 2012, Snipping Tool, MS Office 2010, SharePoint, Windows 7

• Prepare test strategies and plans, testing products to validate the quality prior to release

• Currently working on an Agile team at the Ohio Department of Transportation utilizing SCRUM

• Executed functional, front-end, performance and regression tests

• Track and report upon testing activities, including test results, test case coverage, required resources,

defects discovered and their status

• Review functional and technical requirements and update scripts accordingly

• Project test lead responsible for the Master Test Strategy Plan and overall testing activities

• Responsible for the Integration System testing, End to End Validation, UAT, Test Data Preparation, and

Defect Management

• Utilized Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle

including deriving product backlog items, assigning sprint work items to developers and conducting sprint

review meetings.

• Wrote test cases based on user stories in Team Foundation Server (TFS) using Microsoft Test

Manager(MTM)

• Wrote user stories utilizing the Visual Studio component for TFS in a gherkin format

• Performed Sanity, Functional, Navigational, Cross Browser, Integration, Smoke and End-to-End testing on

the various projects.

Sr. QA Analyst August 2013 – December

2013

Healthspot, Columbus, Ohio

HealthSpot represents the first true integration of telehealth and primary care. Retail clinics don’t offer

a continuum of care, and current telehealth offerings lack integrated medical devices and a quality

patient experience. Unlike other solutions, HealthSpot has the tools to empower any doctor or specialist

to provide the amazing, high-quality care they’ve always provided, but with more efficiency, more

convenience and a great telemedicine experience for the patient

Microsoft Test Manager, Visual Studio 2012, Snipping Tool, TeamViewer Manager 8, MS Office, SharePoint,

Windows 7

• Prepare test strategies and plans, and testing products to validate the quality prior to release

• Prepared technical specification document reimaging pcs for the carestations for the new

software installs

• Prepared technical specification document from a one pc setup in the carestations to a 2 pc

setup

• Track and report upon testing activities, including test results, test case coverage, required

resources, defects discovered and their status

• Project test lead responsible for the Master Test Strategy Plan and overall testing activities

• Responsible for the Integration System testing, End to End Validation, UAT, Test Data

Preparation, and Defect Management

• Utilized Microsoft Team Foundation Server (TFS) to manage the team's software development

lifecycle including deriving product backlog items, assigning sprint work items to developers and

conducting sprint review meetings.

• Skilled in SCRUM methodology. Developed an agile/scrum process at HS with QA and Development

teams

• Wrote test cases based on user stories in Team Foundation Server (TFS) using Microsoft Test

Manager(MTM)

• Wrote user stories utilizing the Visual Studio component for TFS in a gherkin format

QA Analyst August 2012 –

August 2013

Huntington Bank, Columbus, Ohio

Remote Desktop Capture

Bonus Addendum

Online Redesign Enrollment

MS SQL Server, Quality Center 9.0, Snag it 8, MS Office SharePoint, Star Team 2008, Windows 7,

Team Foundation Server, DB2

• Prepare test strategies and plans, and testing products to validate the quality prior to release

• Test and approve/reject builds prior to further QA test and production release

• Track and report upon testing activities, including test results, test case coverage, required

resources, defects discovered and their status, and performance

• Involved in requirements Scoping/Planning/Estimation meetings

• Involved in Release and sprint planning meetings

• Review functional and technical requirements, submit change requests, and update scripts

• Provided support for each release in validating new release requirements per Agile

Methodology from inception until completion

• Responsible for the Integration System testing, End to End Validation, UAT, Test Data

Preparation, and Defect Management

• Utilized Microsoft Team Foundation Server (TFS) to manage the team's software development

lifecycle including deriving product backlog items, assigning sprint work items to developers and

conducting sprint review meetings.

• Helped coordinated off-shore testing activities

• Extensively worked on green screen application for Retail online management.

QA Analyst May 2011 –

May 2012

Chubb Insurance, Toronto, Ontario

@vantage is an application used by the internal underwriters of Chubb insurance. Using @vantage

application underwriters can input commercial insurance applications; based on the customer details

@vantage application provides policy quotes for their insurance needs. As part this of this project

@vantage application is being customized so that this Arch product can used to provide policy quotes

for Australia.

ASP.NET 1.1, ASP.NET 4.0, HTML, XML,MS SQL Server, Quality Center 9.0, Snag it 8, IBM Lotus Notes 8.5,

MS Office SharePoint, Star Team 2008, Windows 7

• Worked as a QA in testing the Canadian Commercial lines insurance DFI, CCM, ERS, in @vantage

Application and also the Australian ARCH project Application testing the Lines for Crime, Crime for

Lawyers, D&O, INT, ForeFront, Umberalla, Excess Umbrella, MGL, CGL,

• Interacted with both the Business and Development team to understand the features that will be

implemented in the Australian ARCH Project.

• Did extensive forms testing, which required attention to detail, with data mapping from particular tabs in

the application to legal documents, with proper limits and Insured details.

• Interacted with both the Business and Development team to understand the Bugs fixes and Enhancement

features that will be implemented in the @vantage.

• Reported/Tracked all the defects to the developers with proper Severities and priorities in Quality Center

9.0

• Regression testing of interfaces to make sure that existing functionalities are not impacted after code fixes

and changes.

QA Analyst Nov 2010 –

May 2011

Dealer Track Canada, Mississauga, Ontario

DealerTrack Canada is a leading provider of On-Demand Software and Services for the Automotive

industry, DTN is their web portal Facilitating the Lender decisioning of online credit applications for

Auto Financing.

Java, Java Script, J2EE, EJB, HTML, DHTML, XML, MS Office, MS SharePoint, Lotus Notes, ASP.NET, C#

• Planned the Test strategy based on a Three Cycle Approach

• Created Test scenarios based on the Functional requirements and gathered Test data requirements from the

Test scenarios

• Provided Test scenarios to the Business Analyst for Sign off on the Test scenario coverage with the

Requirements

• Created Test sets in the based on Priority for execution

• Executed the Test cases to validate the DTN functionality by performing Smoke, End to End, Functional,

Regression, XML testing.

• Provided Production Support of the Monthly Builds

• Performed UAT/Lender Testing of the Credit Suite Lenders by interacting with the Lender UAT team.

• Performed XML Testing to Ensure Lender Connectivity and complete data transfer in DTN environment.

QA Analyst July 2010 –

October 2010

Chapters (Indigo), Toronto, Ontario

Chapter.Indigo.ca online application and mobile applications is an e-commerce application that is being

re-structured and re-skinned with new user-friendly features and interface. Customers can directly buy

any products or services from chapters.indigo.ca using debit or credit or gift cards.

ASP.NET 1.1, ASP.NET 4.0, HTML, XML, SQL, Toad, Web Sphere, iOS, Android, Quality Center 9.2

• Gathered Use Cases and Mock-up screen shots of the application and performed gap analysis to make sure

there are no missing requirement information.

• Documented a detailed Smoke test plan by identifying the features that will and will not be tested as part of

end-to-end smoke testing.

• Created Test Scenarios and Test cases according to the Functional Use Case requirements and identified the

required test data.

• Created Test Scenarios and Test Cases using Quality Center 9.2 by organizing folders in Test plan and Test

lab modules.

• Tested both native and html version of the mobile application using different devices like iPhone, IPod,

IPad, Android devices

QA Analyst November 2008-

May 2010

Royal Bank, Toronto, Ontario

RBC Online Banking Application provides access to information relating to Online Banking Services

to its customers like View Transactions of their Chequing and Savings accounts. RBC Online Banking

application is being enhanced to incorporate investment details like Mutual Funds, Stocks, Bonds and

GIC's.

Oracle 10G, Java, Java Script, J2EE, HTML, XML, SQL, Toad, MS Access, Web Sphere, Mainframes (DB2, TSO,

File-Aid), Quality Center 9.0, Quick Test Professional 9.2.

• Interacted with both the Business and Development team on a day-to-day basis.

• Created detailed Test Plan, Test Scenarios and Test cases according to the Business/Functional

requirements and identified the required test data

• Responsible for streamlining the testing processing and documentation by introducing proper naming

conventions and templates

• Organized test case reviews with the Business and Development team and updated them accordingly

• Performed Sanity, Functional, Navigational, Cross Browser, Integration and End-to-End testing on RBC

Online project

• Reported all the defects to the developers with proper Severities and priorities in Mercury Quality Center

9.0

• Regression testing of interfaces to make sure that existing functionality are not impacted by the fixes and

changes

• Performed extensive Back end, Data mapping, Data validation testing using SQL

QA Analyst May 2007– September

2008

Royal Bank, Toronto, Ontario

CIS (Credit Inquiry System) is a web based online application which is used by all the financial service

representatives to verify customer ’s information like Lending products, Payment frequency, Payments

in arrears, Late payments, Financial adjustments and Mortgage calculations.

Microsoft outlook, Java, J2EE, Java Script, EJB, HTML, XML, DHTML, UNIX, Oracle, MS Access,

Ms Excel, Web Sphere, Windows XP, Capstone, SQL Navigator, Mercury Quality Center 8.0 and

Quick Test Professional 8.0.

• Created Test Scenarios and Test Cases using Quality Center 8.0 and also identified Test data.

• Organized test coverage review sessions with the Business and Development teams and updated the Test

cases accordingly.

• Performed Sanity, Functional, Navigational, Cross Browser, Integration and End-to-End testing on Credit

Monitoring System.

• Reported all the defects with proper priorities and severities and steps to reproduce using Mercury Quality

Center.

• Regression tested the new builds after defect fixes using Quick Test Professional 8.2.

• Performed extensive back end testing using SQL on Oracle database.

• Provide status reports to the project manager

QA Analyst March 2006-

February 2007

Bell Canada, Toronto, Ontario

iActivate is an online application which is used by the call center representatives to activate new

accounts, update existing accounts, add plans, remove plans, add new lines, bundle plans and generate

invoices.

QA Tester March 2005 – February

2006

Town Of Oakville, Oakville, Ontario

Online Licensing System is used by City of Oakville residents to obtain permits and licenses. Online

Licensing System is also connected to payment gateway where residents can obtain licenses online by

paying through credit cards.

QA Tester September 2004 – February

2005

PC Insurance, Scarborough, Ontario

Get a Quote is a new online application, which will be used by all its customers to get a quote for their

insurance needs.

Contact this candidate