Customer Service Manager

K arah N. Bracchi

***** ********* ****, **** ***** Florida 33498 ***-***-*********.*******@*****.***

Passionate, proactive individual who is seeking an opportunity to build a career in Accounting and Financial Business.

Skills

• 1. Quick Learner

Experience in Customer Service

•

• Team Leader

Experience with Money and Deposits

•

• Works Well in Diverse Team Environment

Responsibility in Accounting

•

• Careful attention to detail and time

Microsoft Office Proficient

management

Work History

• Resolve customers' complaints by performing activities such as exchanging

Customer Service Staff merchandise, refunding money, and adjusting bills.

• Count money in cash drawers at the beginning of shifts to ensure that

Publix Supermarkets amounts are correct and that there is adequate change

9720 Clint Moore Road, Boca • Answer customers' questions, and provide information on products

Raton Florida, 33498 • Count currency, coins, and checks received, by hand and using currency-

counting machine, in order to prepare them for deposit or shipment to

December 2011 - Current branch banks.

• Handle a cash drawer for the sale of Lotto tickets

• Preform money services such as Western Union money transfers and money

orders.

•

Assistant Manager Face to face contact with customers

• Providing customer service

Town & Country Deli • In charge of cash drawers and end of day deposits

4755 St Hwy, Amsterdam, NY • Delegated duties to other employees and often times in charge of the entire

12010 deli

May 2009 - December 2011

Education

Liberal Arts Associates Graduation: May 2010

Fulton Montgomery Community College

2805 New York 67, Johnstown, NY 12095

Accounting

Graduation: May 2016

Florida Atlantic University

777 Glades Road, Boca Raton Florida, 33431

Contact this candidate