data analysis,sql,project management,supply chain

ANG HOU

*** ***** ****, *** *** E-mail: ********@*****.***

Jersey City, NJ 07302 Phone: 315-***-****

Education

Syracuse University, L.C. Smith College of Engineering and Computer Science (Syracuse, NY)

M.S. Engineering Management (GPA: 3.7/4.0) December 2014

Relevant Coursework: Project Management, Software Engineering, Quality Control, Supply Chain Management

Systems, Supply Chain Finance, Database Management Systems, Statistics for Engineers, Sustainable Management

Shanghai University, College of Communication and Information Engineering (Shanghai, China)

B.S. Electronics &Communication Engineering (GPA: 3.2/4.0) July 2012

Syracuse University Syracuse, NY

Staples

Risk Analyst September 2014 – December 2014

Requirements Gathering

Consulted and communicated directly with Staples to gather the scope, timeline and requirements of the project

Risk Analysis

Analyzed the data using Excel and used several metrics to evaluate the problems and risks based on the requirements;

Found out the high-risk problems and wrote a final proposal about the risk analysis for Staples in a team of 6

Inter-American Development Bank January 2014 - June 2014

Root Cause Analysis

Led a team of 9 to perform root cause analysis and found out the operational problems in their business

Process Improvement

Utilized Six Sigma to analyze the problems and processed data using statistics process control to resolve critical issues

and found out solutions for fixing the quality issues

Supermarket Database Architect January 2013 – June 2013

Database Design And Maintenance

Created a database model for a supermarket using Microsoft Visio; Created all the tables in the database, then inputted,

changed and maintained the data in the database using SQL language in SQL Server

Alaska Pipeline Reconfiguration January 2013 – June 2013

Project Management

Created a project overview statement and work breakdown structure to find out the budget, timeline and human

resources needed by this project; Performed the NPV, IRR and Sensitivity Analysis to determine the ROI based on the

budget to estimate the cost; Rescheduled the project and reallocated resources using Microsoft Project, saved time by

20% and money by 5% of the budget

China Telecom Shanghai, China

Internship

Assistant of Customer Manager June 2011 - August 2011

Performance Dashboards

Analyzed data for Hongkou district in Shanghai and performed dashboards for forecast of resource management

Customer Service

Provided excellent customer service such as door-to-door service. Introduced new technology and products to the

customers face to face, and increased the sales by 10% in one month

Shanghai University Shanghai, China

Part Time

Counselor Assistant September 2009 - March 2012

Communication

Ran weekly meetings, utilized group meetings to make posters for campus activities and communicated with staffs and

students to ensure the success of all activities

Team Development and Mentoring

Mentored and provided guidance to new students to join the team

The Assistant of Student Community September 2009 - March 2012

Leadership

Led and managed a team of 10 to organize and prepare several traditional events throughout the year and took

responsible for the community safety problems, and also developed a database using SQL Server for tracking the

details of the students and teachers in the community

Technical Skills

Operating System: Windows XP, Win 7, Win 8, Vista, MAC OS

Programming languages: C++, Matlab, Assembly Language, SQL

Software: Microsoft Office Suite, MS Visio, SQL Server, Minitab, Tableau, SAP

Certification

APICS CPIM-Basics of Supply Chain Management May 2014 - Present

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