Customer Service Machine Operator
Resume:
LINDA NARVAIS
STAFFORD, TX *****
************@*****.***
Summary of Qualifications
Over 10 years of production work including machine operating, assembly and mail sorting.in a warehouse
environment.
Work History
Palais Royal, MISSOURI CITY, Texas
Assistant Manager Oct 17, 2012 - Aug 04, 2014
Resolved customer complaints and answer customers' questions regarding policies and procedures.
Supervised the work of office employees to ensure adherence to quality standards, deadlines, and proper
procedures, correcting errors or problems.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or
disputes.Resolve customer complaints or answer customers' questions regarding policies and procedures.
Ralston, STAFFORD, Texas
Cashier Aug 15, 2007 - Oct 15, 2012
Performed customer service when needed. Answered phone. Took orders by phone for bars and restaurants.
Ordered supplies for store. Picked and packed product.
Amerisourcebergen, SUGARLAND, Texas
Order Puller Jul 15, 2006 - Aug 10, 2007
Pulled orders by reading invoices. Restocked shelves. Removed expired and damaged product off shelves.
Tramontina USA, SUGARLAND, Texas
Assembly Line Worker Apr 30, 2004 - Mar 15, 2006
Performed quality checks on products and parts.
Packaged finished products and prepare them for shipment.
Rotated through all the tasks required in a particular production process.
Reviewed work orders and blueprints to ensure work is performed according to specifications.
Kats Creations, Sugarland, Texas
Assemble Mar 01, 2003 - Dec 31, 2003
Reviewed work orders and blueprints to ensure work is performed according to specifications.
Completed production reports to communicate team production level to management.
Determined work assignments and procedures.
Maintained production equipment and machinery.
Tabs Direct, Missouri City, Texas
Machine Operator Oct 01, 1999 - Apr 30, 2001
Directed items according to established routing schemes, using computer-controlled keyboards or voice-recognition
equipment.
Bundled, labelled, and routed sorted mail to designated areas, depending on destinations and according to
established procedures and deadlines.
Distributed incoming mail into the correct boxes or pigeonholes.
Education
Dulles High School, Sugarland, Texas
High School Diploma/GED
Computer Skills
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Personal Computers
• Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Driver's License
Class C - Standard Driver's License
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