*** * * * *** E R O A D ** * * • C E N T E R V I L L E, T E X A S • 7 5 8 3 3
* * * * * 2 1 0 6 5 • E G G E R S O N 1 9 6 6 @ YA H O O . C O M
CRAIG A. NICKERSON
OBJECTIVE
Long term employment with an established company, with the opportunity for
advancement and growth, with increased personal satisfaction in a professional
career.
SUMMARY OF QUALIFICATIONS
2005, Tires Plus, Stapleton, CO Store
Service Manager, approximately 1 year at this location.
Top Gun Training (1 week class in Orlando, Florida) to teach Store Management
the proper procedures for managing a store including how to read DRB’s,
controlling financial expenditures, controlling inventory and payroll, ect.
March 2012 Tires Plus, Westminster, CO Store
Store Manager, approximately 6 years in this position at various locations.
Advance Coaching and Dimensional Selling (4 day class in Chicago, Illinois) to
decode customer’s behavior, customize sales approach, close more sales and
meet all of the customer’s needs. To learn how to read employee’s attitudes and
become a more effective leader.
March 2015 CDL with tanker and haz mat endorsements.
EMPLOYMENT
January 2015 – February 2015. A & P Oil & Gas, Centerville, Texas 75833.
Tanker driver.
January 2013 – December 2014. Texan Food Mart/ Exxon, Centerville, Texas
75833. Assistant Manager Trainee.
October 2012 – January 2013. J & K Construction, Centerville, Texas 75833.
Steel Construction.
September 2004 – September 2012. Tires Plus/ Morgan Tire and Auto, a
Bridgestone Company, 5170 West 120th Avenue, Westminster, Colorado 80021
•Sales Manager for 1 year (Denver, CO, Stapleton Store); Duties include
Customer Loyalty, Improving Customer Count, Customer Satisfaction, Profit
Increase, Customer Sales, Assist with Inventory Receiving, Computer
k\Knowledge, Telephone Skills, Basic Knowledge of the job and related
processes.
•Service Manager for approximately 8 months (Denver, CO, Stapleton Store):
Responsible for Service Increase, Sales Percent Increase, Margin GP
Percent, Inventory, Store Audit, Expenses, Profit, Telephone Skills, Store
Staffing, Safety, Garage and Damage Claims, Customer Attention, working
on customer vehicles, installing tires and wheels.
•Store Manager for 6 years (Northglenn, Colorado; Arvada, Colorado;
Westminster, Colorado): Responsible for Service Increase, Sales Percent
Increase, Margin GP Percent, Inventory, Store Audit, Expenses, Profit,
Telephone Skills, Store Staffing, Safety, Garage and Damage Claims,
Customer Attention, Working on customer vehicles, installing tires and
wheels.
2002 2004. Great American Tire, Parker, Colorado
Sales Manager
Job Responsibilities Included Customer Service, Tire and Service Sales,
Upkeep on Showroom Appearance.
1998 2002. Phil Long Ford, Littleton, Colorado
Warehouse Manager
Retail and Wholesale Sales
Job Responsibilities included ordering, receiving and stocking parts, pulling
parts to fill orders, customer sales, retail and commercial sales, telephone skills
and organizational skills.
1991 1997. Discount Tire, various location throughout the Denver, Colorado
area.
Assistant Manager, Senior Assistant Manager
Job responsibilities include working on customer vehicles, installing tires and
wheels, receiving inventory, customer sales, training, hiring, and various other
tasks.
1990 1991. Martin Marietta Aerospace, Littleton, Colorado.
Computer Aided Drafting and Design
Auto CAD, including aiding in designing launch mounts and payload fairings for
the Titan IV.
1985 1988. United States Army.
11 Bravo/ Infantry
Honorable Medical Discharge
EDUCATION
1988 1989. Video Technical Institute (VTI), Arlington, Texas
Auto CAD Certification
1981 1985. Duncanville High School, Duncanville, Texas
Academics
Graduated with High School Diploma
REFERENCES
Jared Hampton, H & K Construction. 903-***-****.
Frank Torres, Sales Associate Tires Plus until February 2012. 720-***-****
Mike Johnson, Store Manager Tires Plus, Longmont, Colorado. 720-***-****
Kirk Garret, Store Manager Tires Plus, Park Meadows, Colorado. 720-***-****
Tyler Landry, Service Manager Tires Plus, Arvada, Colorado. 303-***-****
Scott Avis, Store Manager Tires Plus, Carson City, Nevada. 775-***-**** cell,
775-***-**** work