JOSEPH WEBB
*** ********* ***** ***** ******, Texas 77373 C: 713-***-**** **********@*****.***
SUMMARY Motivated Computer Systems Analyst possessing exceptional troubleshooting skills
for networking issues end user problems and network security.
HIGHLIGHTS
Exceptional troubleshooter Systems design Clout computing
Data visualization Wireless security specialist VolP knowledge
Desktop and laptop expert VMWare experience IPS engine upgrades
Network configuration and Data Connectivity Active Directory
support
ACCOMPLISHMENTS
Oversaw IT support for 50 servers, 800 desktops and laptops.
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Served as Network Administrator for departments LAN consisting of approximately 800 workstations, 50
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servers and 25 test lab systems.
Managed and maintained a LAN running on numerous switches.
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Spearheaded and led a major network installation and upgrade project.
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EXPERIENCE
IT Specialist/Network Administrator 07/2004 to current
Tenaris Houston, TX
• Analyzed software, hardware and network systems for various transmission systems.
Configured and installed routers, switches, and wireless controllers.
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Managed all switches, routers, firewalls, and Motorola PDA equipment.
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Acted as primary contact for computer hardware and software problems, as well as network emergencies.
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Identified, reported and resolved network security violations.
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Supervised several external computer consultants and vendors.
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Worked with outside vendors and teams to develop voice and data wiring infrastructure.
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Responded to all client requests for technical support by phone, email and the interoffice chat service.
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Diagnosed network problems involving a combination of hardware, software power and communications
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issues.
Replaced boards, changed servers and loaded and tested software applications.
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Ran cables from existing patch panels to new patch panels to secure the router and switches in the proper
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location.
Network Administrator 08/1998 to 07/2004
Blue Chip Computer Services Conroe, TX
• Configured and installed routers, switches and wireless controllers.
Managed all switches, routers, firewalls and HP equipment
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Maintained company servers, computer, printers, cables and other equipment.
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Acted as primary contact person for computer hardware and software problems, as well as network
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emergencies.
Avionics Technician 05/1994 to 06/1998
United States Air Force Abilene, TX
• 7th Avionics group Technician on B 1 Aircraft.
Diagnose and test install components.
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Bachelor of Science: Computer Science 1998
EDUCATION
Abilene Christian University Abilene, TX USA
• Coursework in Information Technology
• Coursework in Computer Science, Electrical Engineering and Physics.