Customer Service Manager

Johnathon Farmer

Management

Littleton, CO

***********@*******.*** - 720-***-****

Obtain a position in a fast paced environment within a growing company, that allows for opportunity for

advancement where I can utilize the skills I have learned and develop new ones.

WORK EXPERIENCE

Facilities Manager

Montessori Peaks - Littleton, CO - July 2012 to Present

• Handle all the maintenance on the building such as plumbing, electrical, and carpentry.

• Adhere to all department policies and procedures

• Complete and submit fire safety logs and elevator safety logs

Owner/Operator

1st Class Handyman Services - Littleton, CO - July 2006 to Present

Plumbing,Electrical, Drywall, Framing, Fencing, Windows, Doors, Decks, Sprinklers, Remodels and Demo

Food Service Director

State of Florida Department of Juvenile Justice - Ocala, FL - July 2009 to July 2012

Took a facility over with an allotted tray cost of $4.91 per youth per day and maintained a tray cost of $3.72.

• Adhere to all NSLP, USDA, and Health Department guidelines while maintaining and reviewing all production

logs, temp logs, disposal logs, and receiving logs.

• Complete and submit NSLP report. Complete weekly inventory on food and USDA while ensuring first in

first out is followed.

Store Manager

7-Eleven - Golden, CO - October 2007 to December 2008

Took a store with a $230.00 a day shortage problem and took it to a $45.00 a day shortage in two months.

• Developed "Employee Training Program" which resulted in lowering employee turnover rate by 50% within

first six months of hire.

Front End Manager

Safeway - Greenwood Village, CO - November 2006 to October 2007

Maintain daily and weekly books, trained new employees, and customer service

• Oversaw front end standards and employees, maintained store standards.

General Manager

Quizno's - July 2004 to November 2006

Developed a marketing plan that brought in over $1,500.00 a week in catering.

• Increased average monthly sales by 25% within the first eight months of hire.

• Increasing sales from $35,000.00 per month up to $43,752.00 per month.

EDUCATION

Orlando Medical Institute

January 2009 to April 2009

Certificate in Business Administration

Columbia Southern University

2009 to 2009

ADDITIONAL INFORMATION

Skills

• Solid management skills with an ability to manage numerous employees while taking on full responsibility

of a business.

• Leadership Development

• NSLP tracking, reporting, and guidelines

• USDA ordering and utilization

• Strong organizational and leadership skills

• Meticulous reporting accountability

Contact this candidate