Sales Customer Service

Location:

Posted:

April 03, 2015

Feras Mahdi

571-***-**** *****.********@*****.***

Objective

Interested in Sales manager roll, generating opportunity for recruitment, coaching, motivation, development and maintenance of associate

proficiency, and extensive understanding of current market.

Expertise

Presentations & Proposals

Closing Strategies

Relationship building

Increasing Sales Revenue

Experience

Vacation Villages, Fair Oaks Mall, Fairfax Virginia Oct. 2014 - Present

Sales Associate

• Influenced over 100 leads a week

• Generated over $1500 in revenue selling $99 vacation packages

• Trained 3 new employees on generating leads and closing sales

• Ranked #1 sales Associate for 4 months in a row

American Used Auto Sales, Charlestown, West Virginia Feb. 2010 – June 2014

Sales Manager

• Motivated and Trained a team of 5 sales representatives

• Recruited to lead and manage 5 strong sales associates

• Increased monthly sales from $50,000 to $100,000 within 4 years exceeding quota by %20 in 2011 and %32 in 2013

• Fostered a robust network of buyers from west Virginia to DC, leveraging strong presentation and closing skills to optimize sales

results despite dominant competitor advantage and reputation

• Demonstrated an unwavering commitment to customer service

American Used Auto Sales, Charlestown, West Virginia Feb. 2008 – Feb 2010

Sales Associate

• Surpassed sales goals by 17% in 2008 and 13% in 2009

• Instituted a new sales system to help improve the company’s customer satisfaction

• Attained Ranked #1 Sales Associate in 2008 and 2009 award

Education

Northern Virginia Community College, Annandale, Virginia Expected graduation: May 2017

Associative Science, Information Technology Cumulative GPA 3.5

Relevant Course Work: Body Language, Facial Expressions, and Communications

Skills & Personal Interests

• Proficient in Microsoft Word, Microsoft Excel, and Microsoft Outlook

• Proficient in Photoshop and Bryce

Personal Interests: Enjoy spending time with my family and friends, passionate about Automotive engineering, committed to fitness, health, and

working out, embrace opportunities to travel, and driven to give back to my community.