Customer Service Information Management

LESLEY KATHLEEN BRYAN

***** ******** ** ****** ***** 77318 678-***-**** *********@****.***

Summary

To obtain a work from home/telecommute position that provides the necessary stability,

longevity, and flexibility to assist in reaching designed financial goals necessary to

complete continuing education goals and then provide a secondary income to reach

financial planning goals.

Skills

Language

Fluent in written and verbal English, extensive knowledge of UK, US, Australian Idiom.

Currently Studying Latin American Spanish

General

Extensive experience in customer service phone, face to face, electronic

Organized

Self-managed

Attention to detail

Extensive knowledge of Office Suite

Ability to type 65-70 words per minute

Novice level experience in Photoshop, Lightroom, Gimp

Extensive experience in Web research, SEO, and keyword/website relevancy

Transcription skills

Basic accounting, invoicing, account management skills

Extensive skills in content based internet marketing

Experience

2007- Managing Director, KSIMSolutions

current

Bid, proposal writing, and Obtain freelance content creation jobs

research topic if necessary, determine keyword density and necessary relevance of content to

topic

Creation of content including blogs, articles, product descriptions, newsletters, emails,

ebooks.

Editing and proofreading own work as well as already generated content, submit to client or

post directly into website/directory.

Maintain deadlines. Managing writing team as necessary to complete larger projects on time.

Invoicing, billing, debt collection.

Education

2014- Attending Devry University Health Information Management Program

current

2005 BS Information Technology AIU

2003 AA in Business Administration AIU

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