Customer Service Representative

ROSE GARZA

**** ******** **** **. **** 281-***-****

Houston, TX 77064

E-mail: *********@*********.***

CAREER OBJECTIVE:

To obtain a position where I may utilize acquired skills, knowledge, and experience with a

progressive organization offering an opportunity for career advancement.

SKILLS: Bilingual – Spanish,

-Software Applications: Microsoft Office 97-XP: Word, Internet Explorer

WORK HISTORY:

4/11 – 1/15 Christiansen Law Firm Houston, TX

Legal Assistant

-Confer with Attorneys, adverse parties, and court officials

-Organize materials for file case review; monitoring calendars; meeting deadlines

-Assisting Attorney with family, probate, and immigration cases; documenting client actions

-General office duties and management

4/06 – 10/10 QUICK TICK INTL. Houston, TX

Ticket Verifier/Proofer

-Proofread of printed tickets

-Operated buzz cut machine

-Book binding

-Packaging

7/21 – 12/08 USA BOUQUET Houston, TX

Floral Arrangement Artist

-Created floral arrangements of all occasions

-Created invoices and reports of daily activity

-Received weekly floral shipments

-Clean and maintain floral department

-Customer service for walk in requests

11/98 – 02/03 ATLANTIC AIR SERVICE & SUPPLY Houston, TX

Bilingual Customer Service Representative

-Responsible for:

-scheduling service/install calls

-general office duties

-data entry

-relief receptionist duties

EDUCATION: Houston, TX

12/93 Certificate of High School Equivalency

North Harris Montgomery Community College System.

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