Customer Service Sales

J OY ACHA

**** ***** ****

Houston .Texas ***77

+1-469-***-****

E-Mail: ***********@*****.**.**

Objective

To achieve maximum sales profitability, growth and account penetration within an assigned

ter r i tory and /or market segment by effectively selling the company’s products and related

services. Personally contact and secures new business accounts/Customers.

Work Experience

P r ima ry Services

Client: Houston Count ry Club

2012- 2014

Assistant Coordinator.

• Coordinates details of events such as conferences, sales meeting, employee

appreciation etc.

• Analyze budgets and ensure cost efficiency.

• Promote quality customer service, satisfaction and safety.

• Manage vendor printer and designer to develop event invitations

• Apply procedures and exhibit applicable judgment.

• Participate coordinate and participate in all efforts to publicize event

• Provide customer service to external customers via phone.

• Supervise and t rain event team.

• Manage correspondence.

M u tual Benefits life Assurance LTD

2010-2012

Marketing Executive

• Attend meetings,seminars and programs to learn about new products and services

• Estimate premiums and establish payment method

• Confer with clients to obtain and provide information when claims are made on a

policy

• Explain features, advantage and disadvantage of various policies to promote sales of

i nsurance plan.

• In terview prospective clients to obtain data about their financial resources and

needs.

• Perform administrative tasks such as maintain records and handling policy renewal

CFAO Motors

2007-2009

Marketing.

• Customer service representative for CFAO Motors

• Participate in t rade shows and conventions

• Develop clear and effective wri t ten proposals/quotations for current and prospective

customers

• Make telephone calls and in- person visit and presentations to existing and

p rospective customers.

• Supply management with oral and writ ten reports on customer needs, problems,

i nterest competitive activities and potential for new products and services

• Provide consultation, recommendation and technical assistance to clients

Educational Background

University of Lagos

B achelor of Arts

- M ass Communication

Technical Skills

• Proficient in internet research and authentication of source credibility

• Experience in M icrosoft Word, Excel, power Point and Outlook

• Team oriented, Strong Resolution Skills, Highly Organized

• Advanced customer service skills, and resolution of escalated cases

• Marketing skill, Contact Review and Negotiating skills

Reference:

Upon request.

Contact this candidate