Customer Service Assistant

Monica Brown R.D.A

Ontario, CA *****

909-***-****

Email: **********@*****.***

OBJECTIVE

To acquire a position as a Correctional Officer treatment

specialist that will utilize my skills and education, and

establish my career in the Criminal Justice Field.

EDUCATION

Associate Degree in Criminal Justice (2014)

Westwood College, Upland, CA

Vocational studies in Dental Assisting (2009)

Baldy View R.O.P. Upland, CA

GED (2008) Chino Adult School Chino, CA

SKILLS

MS Word

MS Excel

MS PowerPoint

Typing Speed: 35 WPM

Internet Applications

EXPERIENCE

Library Assistant

Westwood College October 2014-

Present

Upland, CA

. Loan library materials to patrons and collect returned

materials

. Sort and re-shelve returned books, periodicals, and other

materials

. Catalogue and maintain library materials

. Register new patrons

. Answer patrons' questions and help them find library

resources

. Maintain computer databases used to locate library

materials

. Answer the phone, organize files, and perform other routine

clerical tasks

Sales Associate

January 2013 - September 2014

GPS Wood Pallets

Ontario, CA

. Communication skills/ Customer service/Customer Awareness

. Multiple meetings with large and small companies

. Managed meeting with new clients

. Multi-tasking with phones and Emails

. Networking/Marketing

. Interpersonal Relations

Dental Assistant February

2011- November 2012

Summit Orthodontics

Chino Hills, CA

. Take and develop all x-rays/Charting

. Assisted Doctor in all dental procedures

. Data entry

. Banding/Changed wires/Re-tie

Dental Assistant

February 2009- February-2011

Andrea L. Feather, D.D.S.

Chino Hills, CA

. Handled cash transactions and maintained organized cash

accounts

. Greet and assist patients with required paperwork to be

entered in computer system

. In charge of social networking/marketing

. Answer multiple telephone lines, schedule appointments

. Cover patient emergencies and staff when necessary

. Take all Panoramic, Ceph, FMX, and Photos Surveys for

Orthodontic records

. Take impressions, pour & trim models for banding

preparation

VOLUNTEER EXPERIENCE

. Riverside Juvenile Probation Department Riverside.CA

. Manna Program Feed the Homeless Ontario, CA

. Take flowers to elderly home in Ontario, CA

. Drive people to church that cant on their own Ontario,

CA

References available upon request.

Contact this candidate