KIMBERLY A.COOK

*** *** ********* **

Liverpool, NY 13088

315-***-**** (HOME)

315-***-**** (CELL)

Summary:

Over 10+ years in the banking, customer service and legal profession.

Strengths include the

ability to supervise, work independently, very detail orientated, excellent

communication and

organizational skills.

Experience:

James H. Messenger, Jr., Esq. (FKA - Messenger & Elliott)

Syracuse, NY

Legal Secretary 8/07 - Present

Dictation of letters and legal documents; recording of deeds and other

court documents and calculation of recording fees; Responsible for accounts

payable/receivable, daily billing of client's time and disbursements;

prepare monthly invoices; general office duties including answering phones

and filing.

Fabiano & Associates, PC Liverpool, NY

Legal Secretary 1/06 - 8/07

Worked independently in the collection/recovery area of the law including

skip payment letters, preparing judgments, affidavits, affirmations, and

motions. Preparation of proof of claims for bankruptcy cases; general

office duties including dictation, data entry, answering phones, receiving

payments on various collection files, scheduling trials and conferences.

Destiny USA (FKA - Carousel Center) Syracuse, NY

Customer Service Floorleader (Part-Time)

9/90 - 4/14

Supervising and training customer service representatives with issuing gift

cards, various customer service issues, requests and complaints;

reconciling cash drawers; fax/copy and answer phones.

Mitchell Goris & Stokes, LLC Cazenovia, NY

Legal Secretary 8/04 - 1/06

Responsible for accounts payable/receivable and daily client billing for 5

attorneys; prepared monthly invoices; reconcile multiple accounts and

payroll; coordination of real estate closings; preparing real estate

documents, ordering appraisals, surveys, water and purity tests, stub, tax

and bankruptcy searches; general office duties including dictation,

opening/distribution of mail, recording and filing documents in county

clerk's offices and courts and calculation of fees.

Solvay Bank Solvay, NY

Mortgage Loan Processor 12/01 - 8/04

Responsible for entering Mortgage, Home Equity Line of Credits and Loan

applications on the bank system; order appraisals, stub searches,

verification of rent and employment, flood certifications and credit

reports; preparation of underwriting worksheets, commitment letters and

flood insurance notices, loan documents, loan proceeds, processing and

balancing general ledger credits and debits; responsible for calculating

mortgage tax and recording fees.

Conseco Finance Credit Corporation Syracuse, NY

Mortgage Loan Processor 6/01 - 11/01

Household Finance Syracuse, NY

(f/k/a Banc One Financial Services, Inc.) 6/98 - 6/01

Mortgage Loan Processor/Sales Assistant

M & T Bank (f/k/a OnBank & Trust Co.) Syracuse, NY

Sr. Consumer Loan Processing Supervisor 4/87 - 6/98

& Underwriting Trainee

Education:

Solvay High School Graduate Class 1986

Experience with the following systems:

Windows 95, Windows XP, Lotus Notes, MS Word, MS Works, MS Excel,

MS Outlook, Laser Pro, Quickbooks, Timeslips, Aloha

Microbilt Corp. - Report Manager Certificate

REFERENCES AVAILABLE UPON REQUEST [pic]

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