Insurance Manager
Resume:
Dina Heilman
**** ****** ***, *******, ** *****
***************@*****.***
Dedicated and focused professional who excels at prioritizing, completing multiple tasks
Objective
simultaneously and follow through to achieve project goals.
Excellent Organizational Skills
Skills
•
Telephone Answering
•
1. Strong Customer Relations
1. Word Processing and Typing
Skills
2. 10 Key Calculator
2. Computer Proficiency
3. Filing
3. Data Entry
H&R Block, Chesapeake, VA 1992 to 2001, 2006 to 2015
Experience
Managed and served as a mentor to office team members. Drafted meeting
agendas, supplied advance materials and executed follow up for team meetings.
Planned and prepared classrooms for instruction of basic and advanced tax
classes. Created weekly and monthly reports for the District Manager.
Scheduled associates responded and resolved any problems for associates and
clients. Prepared tax returns per the current tax law.
Indian River Psychological, Virginia Beach, VA 2008 to 2010
Managed a team of 15 Mental Health and Office Professionals. Acquired
insurance authorizations for procedures and test ordered by attending
physician. Insured proper coding and billing to insurance companies for
payment of services provided. Strictly followed Federal and State guidelines for
release of information. Successfully managed time and caseloads based on
counselors caseloads per week.
Innovative Management Alternatives 2005 to 2008
Thoroughly investigated all unpaid claims and minimized unpaid accounts.
Carefully reviewed medical records for accuracy and completion as required by
insurance companies. Assigned additional diagnosis codes based on clinical
finding in support of existing diagnosis. Strictly followed Federal and State
guidelines for release of information.
Coastal Counseling Center, Chesapeake, VA 2002 to 2005
Managed a team of 12 Mental Health and Office Professionals. Acquired
insurance authorizations for procedures and test ordered by attending
physician. Insured proper coding and billing to insurance companies for
payment of services provided. Strictly followed Federal and State guidelines for
release of information. Successfully managed time and caseloads based on
counselors caseloads per week.
Self Employed 1997 to 2002
Managed Escrow accounts for several clients. Balanced escrow accounts
monthly and reported to client. Other bookkeeping duties as required by
clients.
TCI Communications 1986 to 1997
Managed a staff of 40 personnel. Responsible for all aspects of bookkeeping
through Trial Balance, payroll, filed reports and taxes on a timely basis.
Created weekly monthly and annual reports for Officers of the company.
Education Trident Technical College, Charleston, SC
Associates of Science, Business/Accounting
H&R Block
Master Tax Advisor, Tax Preparation, Tax Law
John Ducom 757-***-****
References
Gary Camp 757-***-****
John Ward 757-***-****
Carolyn Leone 757-***-****
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