Customer Service High School

HANNA LEON

**** ** **** *** ** APT ***, MIAMI LAKES, FL 33014 C: 786-***-**** ********@*******.***

Career Focus

Hard-working, college student looking forward to a career in business management. Outstanding experience with

customer service.

Summary of Skills

Extremely organized Outstanding customer service

Microsoft Office Anticipating guest needs

Quick learner Multilingual in english and spanish

Collaborative team member Cash and credit transactions

Dedicated Balancing the cash register

Honest

Outgoing

Client-focused

Computer proficient

Catering

State alcohol laws

Relationship Building

Upselling

Basic accounting

Education and Coursework

High School Diploma 2013

North Park Sr High Miami, FL, miami dade

Experience

Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and

garnishes. Checked stock received against written requisition to confirm order accuracy. Greeted all customers,

recorded correct orders and performed cashiering duties. Delivered quality food and beverage service to guests in a

responsible manner.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work History

Hostess/Server/Bartender 04/2012 to 02/2015

Baru Urbano Miami, FL

Server 02/2010 to 11/2011

Los Verdes Miami Lakes, FL

Extra-Curricular Activities

Training : Food Protection New Cityland City Department of Health and Mental Hygiene.

New CitylandProgram : ServSafe Food Handler / Alcohol National Restaurant Association

Contact this candidate