Manager Project

Ann Tracy Botelho, MBA

* ******* ******, **********, ** 01887

Tel: 978-***-**** 978-***-**** Email: ***********@*******.***

PROJECT MANAGEMENT/PROFESSIONAL

Focused, self-motivated, result-driven professional with over 20 year successful track record in developing plans and driving projects to

completion while meeting quality, time and cost requirements. A committed team player seeking a management position that utilizes my

education, project management, engineering and accounting experience.

CORE STRENGTHS

Process improvements, strategic planning, engineering design & provisioning, cost -benefit analysis, staff training, management reporting, methods

&

procedures development, sales/accounting administration and employee and client relations.

TECHNICAL SKILLS

Proficient in Microsoft Office, Excel, Word, PowerPoint along with specialized programs, applications and databases, including: CA$H,

SOP, ExpressWeb, BASES, TIRKS, Lotus Approach, Requestnet, Buildnet, Visio, IDDS & ICGS.

EXPERIENCE & ACCOMPLISHMENTS

Supervisor, Ampcus supporting ALTA Technologies-Fairpoint Communications 237 Daniel Webster Hw, Merrimack, NH 2014-present

As a Supervisor of the Development Team, I lead, directed and ensured the project and employee success associated with my crew of 24 reporting

technicians of various skill sets. I planned, scheduled, prioritized and organized material deliveries, equipment, manpower and subcontractors in a

manner ensuring that projects progress in an efficient and productive manner. I authorized all expenses and overtime as needed. I modified work

schedules to adapt to ever-changing construction deadlines, delays, and weather obstacles. I maintained and enforced all OSHA safety practices,

performed job site safety inspections and conducted safety meetings.

Owner/Manager “Fro-Yo To Go” Frozen Yogurt Shoppe 2 Lowell St, Wilmington, MA 2012-2014

Co-Owner and Manager of Frozen yogurt shop employing 12 employees. I was responsible for scheduling, payroll, payables, receivables, catering

and advertising. I hired, fired and supervised the employees. I was responsible for every aspect of the shops daily functions.

Private Security, Signature Flight Support Logan International Airport, 240 Precscott St, East Boston, MA 2010-2012

As a private security guard, I acted in compliance with MassPort and TSA regulations. I determined when enforcement action should be initiated and

recommended type of action and level of penalty. I travelled to events to assure safety of passengers and their baggage when leaving the country

through Logan International airport.

Utilities Manager/Coordinator, WAVEGUIDE Inc., 14 Kidder Rd, Chelmsford MA 2010-2012

As a Manager/Coordinator for Waveguide Inc., I was the single point of contact (SPOC), for the NH DOT RR and Hwy crossings. I

established relationships with utilities and municipalities helping to expedite aerial and underground application s and permitting. I monitored

Access databases tracking the plans for new conduit design and construction. I managed, prioritized and tracked the application and permitting

process.

.

Telecomm Manager/OSP Design-Provisioning Engineer, VERIZON Communications 285 Locust St, Woburn MA 2003-2010

As an Outside Plant Hicap engineering I designed solutions always focusing on providing the customer quality work in a time a nd cost efficient

manner. As a Telecommunications Manager and single point of contact (SPOC), with a detailed focus on customers an d deadlines, I was

responsible for a team of seven engineers and their work.

Project managed multiple projects with strict customer driven due dates.

Designed, with a telecommunications engineer team, copper and fiber solutions for business cust omers for the 12 towns known

as the “North” area of Boston.

Emphasis focused on changing exchanges to FIOS and fiber as well as cell site projects.

Issued solutions for Ethernet, TLS, OC12, OC03, T3 and T1 provisioning for the towns of Winchester and Wobur n.

SPOC for all administration issues relating to the team of three Hicap engineers.

Developed adaptive engineering approaches to meet and exceed company objectives resulting in increased profitability.

Lead a team to develop more efficient processes for engineering, construction and installation maintenance.

Created Lotus based system to track progress of jobs, stats of engineers and work materials.

Ordered equipment, multiplexor racking systems and cards via TEOs issued through the CCP system.

Recognized as the first level approver for the North area team for PICS/multiplexor cards.

Maintained and trained staff in the use of Internet based systems defined as TIRKS, Requestnet, Buildnet, Visio, IDDS & ICGS.

Sales/Compensation Manager, VERIZON Communications 125 High St, Boston, MA 2001-2003

Managed the implementation and administration of Sales Compensation for the General Business Service/Business Partnership Cen ter

(BPC) sales channel. One of four centers nationwide.

Troubleshot discrepancies utilizing Compensation tools and systems: CA$H, SOP, ExpressWeb and BASES.

SPOC for two NY Sales Managers and their teams. analyzed and monitored files for their viable sales.

Tracked employees performance, taking action as needed.

Worked with programmers to develop system specifications and management reports

Project Manager/OSP Engineer, VERIZON Communications, 486 Trapelo Rd, Waltham MA 1996-2001

Managed multiple projects with strict customer driven due dates.

Project manager of the Cummings Property Project (30+ locations-mux seedings).

OSP Engineer responsible for OC03, T3 and T1 provisions for the towns of Winchester and Woburn.

SPOC for all administration issues relating to the team of seven engineers and their projects

Created an approach database that served as the sole tracking tool for the Hicap Engineering team. This database tracked CTAP and

Rehab projects and progress. This database continues to be used in the northeast engineering department.

Designed work plans for toll, trunk and exchange feeder used for distribution of OSP cable jobs for towns of Arlington and Somerville.

Maintained TIRKS, Lotus Approach and LEIS system databases.

Trained clerical staff and engineers on Hicap procedures and systems software.

Property Accounting Analyst, GTE Government Systems, 77 ‘A’St, Needham, MA 1992-1996

Supervised monitoring budgets and maintained inventories for buildings, motor vehicle and misc. equipment.

Key player of special project team which implemented new bar code system for tracking and inventory.

Conducted monthly meetings with the eight divisional property administrators, traveling throughout the East coast.

Developed methods and procedures for Revenue Asset Company Policy, which tracked and reported accounting data.

Responsible for Revenue Asset and Capital Lease Accounting functions. Reconciled internal documents to commitment budgets.

Developed revenue asset company policy.

Received special recognition for supervision of 1995 Capital Lease vs. Purchase Audit for Electronic Defense Division.

Cost Estimator, GTE Government Systems, Marlboro, MA 1991-1992

Coordinated monthly cost reporting and conducted analysis of performance versus budget costs;

Approved all business and expense charges. Conducted sales forecasts, investment and reserve analysis.

Prepared budgets for Defense Proposals.

Received special recognition for successful completion of meeting budget for K022 Defense program.

EDUCATION

MB A

Suffolk University, Boston, MA

BA

University of Massachusetts, Boston MA – Economics

Masters Certificate - Project Management, George Washington University

COACHING

MTFOA Indoor, Outdoor and Cross Country High School Track Official 2015 - Present

Assistant Indoor Winter Track and Field Coach – Wilmington High School, Wilmington, MA 2011 - 2014

Assistant Spring Track and Field Coach – Wilmington High School, Wilmington, MA 2013 and 2014

Head Girls Varsity Cross Country Coach – Arlington High School, Arlington, MA 2012 and 2013

Certified Spin Instructor - Gold’s Gym – Tewksbury, MA and Latitudes Fitness Club – Andover, MA - 10 years 2004 - Present

AFFILIATIONS – MTFOA, MSTCA, Sons of Italy Wilmington

COMMUNITY

Volunteer Wilmington Youth Hockey and Wilmington Youth Soccer

Volunteer Jr. Sons of Italy Wilmington

Volunteer Food Pantry Medford MA

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