Customer Service Training

Dimas Basora

*** ******* ***

Providence, RI ****5

401-***-****

*****.******.******@*****.***

PROFILE

(CPR) Bilingual (English/Spanish) MS Word

Reliable Hard Working Professional

WORK EXPERIENCE

Nonviolence Summer Jobs Program Member

Institute For Nonviolence- Providence, RI July-August 2013

Completed required training curriculum in life skills, nonviolence theory and work readiness

Participated in weekly community service projects throughout the City, including litter pick-ups and manual labor (indoor and outdoor)

Worked with peers and mentors to grow professional skills and develop a positive team environment

Worked in small groups and as an individual to mentor camp children ages 9 to 13 years old

Completed industry-recognized "First Impressions" customer service training with RI Hospitality Association

Landscaper June 2013

Providence, RI

Lay Down Turf

Weeding

Lawn Mowing

Package Handler November2014-

January2015

United Parcel Service- Warwick, RI

Continuously lift and lower packages that range up to 70lbs each

Load and unload parcels

Grasp and maintain control of packages

EDUCATION Diploma

GED Still Enrolled

CPR/First Aid

Customer Service

VOLUNTEER

Rhode Island Community Boating Center

Community Clean-Up

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