Thorntone Errick Murray
*** *. **** **. #**** Chicago, Illinois 60616 773-***-****
***************@*****.***
PROFESSIONAL CERTIFICATIONS
. Certified Apartment Manager (CAM) designation, 2012
. Certified Residential Property Management (CRPM) designation,
2010
. Licensed Real Estate Broker, 2004
. Proficient in Yardi, LRO and YieldStar
PROFESSIONAL EXPERIENCE
DK LIVING - A DRAPER AND KRAMER, INCORPORATED COMPANY
Chicago, Illinois
Property Manager
2012 to 2015
. Supervised the daily operations of five - 12 story mid-
rises, with a total of 595 units
. Supervised the activities of an assistant manager, a
receptionist,
15 maintenance personnel, temporary maintenance personnel,
and contractors
. Resolved resident issues and disputes, and control
expenditures and delinquency
. Approved and submit invoices for payment
. Inspected apartments, common areas, and grounds daily
. Project managed various community-wide initiatives
. Prepared and submit payroll for subordinates
. Completed various monthly and quarterly reports
. Hired, disciplined and terminated unionized maintenance
personnel
. Participated in company sponsored resident functions, and
industry-related meetings and events
. Assisted in preparing annual budget for properties
TLC Management Co.
Chicago,
Illinois
Property Manager
2008 to 2012
. Supervised the daily operation of a 150 unit property that
underwent a year-long renovation, and a 55 space parking lot
. Managed the daily activities of leasing consultants,
maintenance technician, janitor, and contractors
. Resolved resident issues and disputes, collected and posted
rent and application payments, controlled delinquency, and
managed lease expirations and occupied unit renovations
schedule
. Conducted tours of property with prospective residents,
verified rental applications with credit companies and
performed background checks, and prepared lease paperwork for
new and renewing residents
. Completed weekly and monthly reports on property
. Approved and submitted invoices for payment to corporate
office
. Inspected apartments, common areas and grounds daily
URBAN SOLUTIONS REALTY GROUP CO.
Chicago, Illinois
Managing Broker
2003 to 2008
. Oversaw daily operation of real estate office and supervised
real estate agents, maintenance personnel and contractors
. Developed and implemented marketing campaigns
. Established and maintained relationships with prospective and
established clients
. Sold multi-unit properties, leased market-rate and section 8
housing, and managed real estate throughout the Chicago area
EQUITY RESIDENTIAL PROPERTIES
Denver, Colorado
Assistant Property Manager
2001-2003
. Assisted in supervision of daily operation of a 216 unit
Class A property
. Trained, supervised and mentored new leasing consultants
. Supervised all property personnel in the absence of the
general manager
. Assisted in resolving resident issues and disputes, collected
and tracked rent and application payments, controlled
delinquency, and managed lease expirations
. Conducted tours of property to prospective residents,
verified rental applications, and prepared lease paperwork
for new and renewing residents
. Inspected apartments, common areas and grounds
. Submitted invoices for payment to regional corporate office
VOLUNTEER EXPERIENCE
Affinity Community Services, Board Member
2010 - 2012 American Cancer Society,
Chicago Community Board 2004 - 2009
Pershing East Elementary, Local School Council member
2007 - 2008
PROFESSIONAL ACCOMPLISHMENTS
. ABC committee, TLC Management Co. (2009 - 2012), which makes
recommendations to company about new policies to implement
. Nominated for CAMME awards (2009, 2011)
. Employee of the Month, TLC Management Co., March 2010
. Leasing Consultant of the Year, Equity Residential Properties,
Colorado Region, 2001
. Preferred Employer Program Committee, Equity Residential
Properties, 2001
EDUCATION
GOVERNORS STATE UNIVERSITY, University Park, Illinois
Master of Arts in Political and Justice Studies, expected
December 2015
. 3.83 G.P.A.
UNIVERSITY OF IOWA, Iowa City, Iowa
Bachelor of Liberal Studies, December 2011
. Dean's List, Spring 2011