Customer Service Manager
Resume:
Rebecka L. Miller
***** ***** ****** ****, ******, CA 95603
*************@*****.***
Goal: To earn a job based on my social skills and hardworking mentality. I have extremely high expectations for
myself and I respect the quality of my work. I am looking to make a noticeable difference in the company I work for
using the vast skills I have acquired, in a challenging position.
EDUCATION
California State University, Chico Graduated May 2014
Bachelor of Arts in Biological Sciences
Placer High School Graduated June 2009
Placer County
PROFESSIONAL EXPERIENCE
Internship at the Chico Creek Nature Center August 2013-December
2013
• Tended care to many species of animal.
• Each day, I held am informational class for adults and children, regarding the species at the site.
• Once a week, I taught a class for kids on a topic of choice. I also had to prepare a lesson plan accompanying
an activity.
• The rest of my time was spent as the docent of the museum held at the location, answering questions and
collecting donations.
Science Internship Instructing Elementary Students at CSU, Chico January 2013- May 2013
Hands-on Science Laboratory
• I would learn and teach a new lab every week. I was given a minimal lesson plan and had to pull my own
information to extend the plan as well as make it interesting for children. Most labs accompany an experiment
to complete, while others had models that I would explain.
• This lab tested my knowledge and ability to explain facts in easy to understand terms.
• I had to be organized and prepared in order to fit all the information into one short lab and to make sure each
lab took up the same amount of time.
Customer Service
• Jamba Juice: Shift Manager: 855 East Ave, Chico February 2014-Present
• Quiznos Restaurant: 2471 Cohasset Rd, Chico June 2012-September
2013
• Jack in the Box: Manager: 500 Broadway St, Chico June-August
2012
• Wiener Works: 1245 Grass Valley Hwy, Auburn June-August
2011
• Sierra Grill: 13360 Lincoln Way, Auburn 2008-2009/Seasonal 2010-
2011
• Save Mart: 386 Elm Ave, Auburn June-August 2007
• Through my years in customer service I have learned how to be precise and quick. I have always worked at an
incredible pace, which made it easy to excel is all of these positions. I’ve also had to be able to deal tactfully
with customer concerns as well as understand commercial awareness. I have received promotions in many of
the places I have worked because of my hardworking mentality and ability to communicate.
PROFESSIONAL AND PERSONAL SKILLS
• Excels under pressure
• Assertive
• Positive
• Conflict resolution
• Enthusiasm
• Competitive
• Leadership
REFERENCES
• Sharon Smith: Foreperson for Placer County Grand Jury and Board Member for Placer County Mental
Health
o Phone: 530-***-****
• Jon Aull: Chico Creek Nature Center Naturalist
o Phone: 530-***-****
o E-mail: ***.****@*****.***
• Dr. Larry Goss: Animal Medical Center
o Office Phone: 530-***-****
o Personal Pager: 530-***-****
Contact this candidate