Manager Project

S ree Banala

425-***-**** s *******@*******.*** h ttps://www.linkedin.com/in/sreebanala

An accomplished Software Engineering Manager with 10+ years of experience in managing teams

of sizes ranging from 10 to 45+ Engineers, developing and deploying high quality client/server

software and global scale cloud services. Highly knowledgeable in establishing R&D

i nfrastructure, business principles and processes. Technical leader with Analytical and Problem-

solving skills, excellent sense of teamwork with results by instilling loyalty, commitment and

t rust. Recipient of Goldstar Award and High Potential Employee nomination.

• Project Management • P rogramming Languages (C/C++, C#), OO Design

• Team Development & Management • Mobile Application Development, Test

F rameworks

• Organizational Planning • SOA, Restful Web Services

• Strategic Planning • Agile/Scrum Engineering

• Offshore/Onshore Team Management • Database Technologies (SQL Server, ODBC)

WORK EXPER IENCE

M icrosoft Corporation, Redmond, WA

1995 – 2014

P rincipal Test Manager, MSN T ravel, 2012 – 2014

Managed overall software quality standards and availability of MSN Travel website backed by

h ighly scalable web services supported on various browsers (IE, Chrome, Firefox and Safari) and

MSN Travel client applications that are delivered to end-users on the on Windows, WP, iOS &

A ndroid platforms used by millions of users across 55 MSN markets globally.

• Drove initiative to reduce live site issues related to Core Platform by 60% and increased MSN

service availability to meet 99.9% uptime over an 8-month period by setting up KPIs,

establishing a consistent root cause analysis and mitigation process across teams, measured

p rogress across teams.

• Reduced Go to Market time for customer demand features by increasing the cadence of

deploying builds to production more than twice a week through continuous integration,

automation runs and scenario focused acceptance testing.

• Significantly improved overall freshness of Travel Site content and quality of the content by

d riving the development of automated tools to detect and report data quality issues.

• Increased customer satisfaction by monitoring customer feedback from the live site and

applications, store feedback and other sources for issues and feature requests for input into

t he product for the next release.

P rincipal Test Manager, Dynamics CR M, 2008 – 2012

Established the Test Strategy, owned implementation and execution for h igh quality releases of all

versions of CRM clients delivered on platforms including various Web browsers, tablet and phone

form factors on Windows, iOS and Android across 26 markets globally.

• Reduced cycle time for test passes by 50% by increasing automated test coverage and driving

up daily build stability.

• Improved Workgroup Health Index (WHI) of the team to 84% positive by working with leads

and ICs to improve cross group communication and addressing team issues.

• Reduced overall vendor costs by 15% through negotiations, managed resourcing and allocation

across teams for CRM testing requirements.

• Championed usage of pre-release use of CRM application within Dynamics and broadly at

M icrosoft groups including MSIT to gather feedback and address issues prior to external

releases of CRM.

• Ent rusted to take on the role of Project Manager for 2 important CRM releases in addition to

my responsibilities as Test Manager, successfully drove R7 and R8 releases of CRM.

Sree Banala Page

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Senior SDET Manager, Mobile Device Manager (M D M) Server, 2005 – 2008

Lead Product development QA strategy and direction, building a team of talented Engineers,

develop appropriate processes and systems to ensure high quality release of MDM Server.

• Increased the efficiency of testing while development using agile methodology and SCRUM

p rocesses.

• Improved daily build quality and increased efficiency of testing cycles by driving automation

development towards the goal of 70% code coverage.

• Developed realistic schedule for release milestones including Alpha, Beta and final release by

negotiating project scope/features with leadership team and stakeholders.

• Successfully delivered Microsoft Mobile Device Manager on time with high quality in Feb

2008.

Test Manager, MSN Shopping, 2004 – 2005

Managed multiple teams and owned all aspects of Quality Assurance, shipped 5 major online

releases.

• Built a strong cohesive test team by recruiting talent, mentoring and coaching.

• Reduced wasted time in test failure investigation by focusing the team on building reliable

automation and infrastructure by evangelizing EE best practices

• Shortened production build deployment time significantly and reduced human error through

automation of product deployment packages.

• Managed integration of code developed by outsource partners for a high quality shopping

release.

• Efficiently managed Test hardware budget through 20% YOY reduction for the MSN Shopping

Team.

Test Manager, Commerce Server, 2002 – 2004

• Partnered with recruiting and successfully hired great testers and trained them to be

p roductive and to release a customized Commerce Server to a top US retailer in a short (7

month) release.

• Managed testing of Commerce Server Feature pack Add-on for Commerce Server 2002.

Test Lead, Commerce Server, 2000 – 2002

• Lead a team of SDETs to deliver a scalable and high performance Data Warehouse and

A nalytics solution as part of Commerce Server 2002.

Software Development Engineer in Test, Commerce Server, 1997 – 2000

• Designed and developed a data driven Test Automation framework used by multiple teams

w ithin Business server division.

• Developed automated tools for Data generation test suites shipped as part of Commerce

Server SDK.

Support Engineer, SQL Server, 1995 – 1997

• Acknowledged for t rouble shooting and resolving highest number of customer cases in a

month.

• Authored knowledge base technical articles and sample programs published online to help

customers.

AWARDS

Gold Star, Microsoft Dynamics CRM

H igh Potential Employee P rogram, Microsoft Dynamics CRM.

Recipient of scholarship awa rd, Society for the Advancement of Materials (SAMPE).

T uition scholarship for the duration of graduate study, Southern Il linois University.

ED UCAT ION

Master of Business Administration (Technology Management), U niversity of Washington,

Seattle WA.

Master of Science in Computer Science, Southern Il linois University at Carbondale (SIUC),

Carbondale I L.

Bachelor of Engineering in Electronics and Communications, Osmania University,

H yderabad, India.

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