MS Office,(Excel, Outlook, Word). Fast paced office exp. Cust service
Resume:
Alicia Alexander
Indianapolis, IN 46202
*.*********.****@*****.***
Education Kaplan University, Indianapolis, IN
Pursuing B.S degree Nutrition Science
Technical computer skills proficient in Microsoft office (Excel, Outlook scheduling, Word, PowerPoint), type 60-80
wpm
Work Experience
UPS
•, Indianapolis, IN- on assignment
November, 2014 – Present
Helper Coordinator
• Provide excellent customer service skills.
• Perform administrative duties, assist with human resource responsibilities.
• Assign helpers to drivers, coordinate and track hour usage of helpers and drivers.
• Assist customers and drivers in tracking packages.
• Successfully performed all tasks needed amid a busy office located at the dispatch point.
Glenn’s Valley Elementary, Perry Township School, Indianapolis, IN
April 2011 – November 2014
260 Night Supervising Custodian
• Organized the day’s duties at the beginning of the shift.
• Supervised approximately 2 or more employees.
• Performed cleaning and set-up duties for events.
• Trained and oriented new employees.
• Maintained and update safety procedures and knowledge on heavy cleaning machinery.
Kmart Cooperation, Indianapolis, IN
March 2009 – April 2011
Sales Associate
• Provided excellent customer service to service and electronic desk.
• Held accountable for the check and balances of register till.
• Provided electronic education of products and initiated service contracts.
• Successfully managed customer accounts.
Teleservices Direct, Indianapolis, IN
March 2007 – December 2007
Teleservices Representative
• Managed customer accounts by phone in a fast pace environment, (billing, sales, customer and technical
support) for major television provider.
• Processed payments from customers and dispatched repairmen as needed.
• Practiced good customer service.
References available upon request
Contact this candidate