Customer Service High School

CYNTHIA GUTIERREZ 832-***-****

***********.**@*****.***

Profile Seeking a varied role that will allow me consolidate my communication skills,

pleasing personality and customer service skills, expand my knowledge and

can provide opportunities for professional and personal growth.

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Skills Bilingual

Fluent in both English and Spanish

Microsoft Office

Knowledgeable in Microsoft Word, Excel and PowerPoint.

Communication

Remarkable communication skills as well as customer service.

Customer Service

Customer relationship management, customer supervisory skills.

Experience Fiesta Mart Feb. 2007 - July 2014

Cashier & Customer Service Booth Clerk

Greet customers;

Resolve customers’ complaints;

Budget management;

Receive payments, issue receipts, refunds, credits, or change due to

customer;

Maintain clean and orderly check out areas and complete other general

cleaning duties, stock shelves and mark prices;

Supervise others and provide on the job training;

Responsible for the safe, and making daily deposits to Bank;

Operate telephone switchboard, screen and forward calls.

Sellers Brothers Feb. 2006 – Jan. 2007

Cashier

Greet customers;

Resolve customers’ complaints;

Receive payments, issue receipts, refunds, credits, or change due to

customer;

Maintain clean and orderly check out areas and complete other general

cleaning duties, stock shelves and mark prices.

Education North Shore Senior High Graduated 2007

High School Diploma

San Jacinto College 2007 to Present

Criminal Justice Major

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