FileNet Administrator

Vivek Kumar (M.C.A)

**** *** ****, *** – ***, Walnut Creek, California 94597

Email Id - *************@*****.*** ; *****.*******@*****.*** Cell - 860-

***-****

Senior FileNet Consultant / Technical Lead

A qualified FileNet P8 Technocrat and a dynamic IT professional having rich and insight experience 8+ yrs and enhance the organization by

using my past training and skills to secure a position as a FileNet P8 Administrator.

Area of Strength

IBM FileNet P8 Administration FileNet P8 Architecture

Business Process Management Enterprise Content Management

Project Delivery Incident, Problem and Change Management

Insurance and Medical sector Team Building and Mentoring

Business requirement and review Logistics and Banking sectors

Production/UAT support and activities Education sector

Profile Highlights

Academic

Imparted technical support with clients and other

technical staff, Evaluated business requirements and suggested

Master in Computer Application (MCA) – Sikkim technical solutions, Formulated strategies and solutions,

Manipal University, Bangalore, Karnataka, India Established policies and procedures and imparted capacity

planning

GNIIT – NIIT Institute of Technology, Bangalore,

Karnataka, India Managed support and maintenance of FileNet

application environment, Coordinated with vendor and functional

Bachelor - Dr. Bhim Rao Ambedkar University,

business leaders,

Muzaffarpur, Bihar, India

Administered FileNet P8 and maintained metadata

Accreditation/Certificates structure, Handled FileNet security model, Executed user and

application provisioning,

Strong knowledge of Installation, configuration,

IBM certified Specialist FileNet Content Manager 5.1

upgrade, migrate project on FileNet P8 with different platforms.

IBM certified Specialist FileNet BPM 5.1

Assisted appropriate persons and business, Outlined

IBM FileNet Records Manager-Administrator 4.5 archive rule sets and integration points, Reviewed service requests

and imparted estimates and timely updates

IBM FileNet Content Manager-Designer 4.5

Extensive experience in Project Deliver Management

IBM FileNet eForms-Designer 4.5

involving Initiation, requirement, Project scope, planning,

IBM FileNet Business Process Manager-Developer 4.5 Timeline and designed.

IBM FileNet Content Manager-Administrator 4.5 Specialized in Enterprise content and Business Process

Management through IBM product knows as FileNet P8 & BPF

IBM FileNet Process Manager-Designer 4.5

with different version of it.

FCP Solution Architect 4.0

Amazing ability to manage in a team, Excellent

FCP Business Process Manager-Administrator 4.0 customer facing skills, Superior analytical and problem solving

skills

FCP Content Manger-Administrator 2A

Business Process Framework (BPF)

Technical Skills

Servers – WebSphere and WebLogic

Operating Systems – LINUX, AIX, Solaris, Windows 2000/2003/2008/XP/Win7/Win8

Database – MS SQL server 2005/2010, DB2, Oracle

ECM Platform – FileNet P8 3.5, 4.0, 4.5, 5.1 and 5.2

ECM Suites – Installation, Configuration and Administration of content Engine, Process Engine, Records Manager, IBM Content

Collector (ICC), IBM Content Navigator (ICN), Content Platform Engine (CPE), Content Search Services (CSS), Image Services,

Process Analyzer, IBM Enterprise Records 5.1.2, DataCap, Cognos integration with ICN. ICC integration with SharePoint. Business

Process Framework (BPF), Kofax and Docue Capture, eDiscovery Manager.

Tools - XManager, Putty, WinAsP, HPSM, Codesk, Servicedesk, OVSD, Mstsc/Console, Toad, Rapid SQL, Jruby, Reflection X,

MobaXterm

FileNet IS Products: Installation, Configuration and Administration of IS, IDM web services, IDM desktop, FileNet Capture and

ISTK.

Career Path

University Of California (UCOP), California, USA

Senior FileNet Consultant (Oct 2014 - onwards)

Responsibilities: -

~ Set up new infrastructure on new FileNet P8 5.2 in 3 regions Dev, QA, PROD, Setup Load Balancer and Cluster farm of CE and AE, ICN

upgrade and fix pack on P8 5.1, CE, PE, XT, CSS and IER fix pack on P8 5.1, New Object store creation in 5.1 env, Migration plan and approach

documentation for P8 5.1 to P8 5.2, Business requirement documentation with client or business person, Incident handling and troubleshooting

the infrastructure support, Mentor junior FileNet admin, Performance Tuning of existing infrastructure and best practice

Cognizant Technology Solution, Hartford, CT

Technology Specialist (March 2010 – Oct-2014)

~ Set up new infrastructure of P8 5.2, Cluster configuration, JVM creation, ISS creation, ICN 2.0.3, eDiscovery Manager 2.2.2.2, IER 5.1.2, XT

1.1.5.2 upgrade, Apply FileNet P8 (CE, PE, RM) and Image Service (IS) fix pack on all servers across environments, ICC 3.0 installation,

configuration, create, Update & modify the ICC jobs, Monitor all FileNet P8 and Image Service (IS) Components.

R2K Software Solution PVT LTD, Bangalore, India

FileNet P8 Administration (Nov 2008 – March 2010)

~ Developing utilities for the Production support team thus automating the work and reducing the work load (like Start & Stop Cluster servers,

Purge events, and Delete downloaded files), Purge event at regular interval, start & stop clusters servers during downtime, delete images from

CE, Troubleshooting and resolving production issues using ticketing tools, Quality processes and procedures, Contributed in Disaster Recovery

and HACMP setup of FileNet 4.0, Process Engine related configuration (Queues, Event logs, PTM, Roaster), Content Engine configuration (FEM

setup, Document class, Custom Object, Folder Class, Search Templates, Security implementation, Choice list, events & subscription).

Hewlett-Packard Global Soft Pvt Ltd, Bangalore, India

FileNet Support L2 and L3 (April 2006 – Nov 2008)

~ Coordinating with development and support teams, Testing and reporting issues to Dev team, Ticket logging with respective team in-

order to fix issues, Analyze and troubleshoot the issues, L3 - Incident & Change management, Involved in server data updating and checking

for integrations of applications, Checking for the exceptions occurred and making necessary changes to the code rectify it, Performance

monitoring and tuning using performance tuning guide.

Project Summary

Role Senior FileNet P8 Administrator Technology Specialist (Senior FileNet P8 Administrator)

Client University of California (UCOP), California, USA Travelers Insurance Company, Hartford, Connecticut,

USA

Duration Oct -2014 onwards April 2011 – Oct-2014

Team Size 4 13

Environment FileNet P8 5.1 and 5.2, LINUX, Windows, DB2 FileNet P8 4.0, 4.5, 5.1 and 5.2, eDiscovery Manager, IS,

CFS, ICC, LINUX, Windows, SQL server

Details UCOP uses FileNet to store new student’s details and utilize Travelers Insurance use FileNet to store all documents

workflow to trace/process new admission. All employee coming through Scan, fax and also store all employee emails

documents are also being stored for HR and internal use. in p8. Also having custom application utilize Workflows

rules.

Responsibilities Set up new infrastructure on new FileNet P8 5.2 and prepare As a Senior FileNet Administrator, guide team members on

and plan for migration the old existing P8 5.1 env to 5.2, Work the activities related to FileNet Administration. Installation,

with different-different teams and report to project manager. Configuration on P8 5.1 and P8 5.2, Troubleshooting, R & D

on new P8 version components and production

implementation and migration. Incident and change

management.

Role FileNet P8 Administrator FileNet P8 Administrator

Client Northern Trust, Chicago, USA MetLife Insurance Limited, Bangalore, India

Duration March 2010 – April 2011 Nov 2008 – March 2010

Team Size 8 5

Environment FileNet P8 5.1 and 5.2, Solaris, Oracle, WebLogic FileNet P8 4.0 and 4.5, Web Sphere, DB2, SQL server, AIX

Details The migrated applications can exploit the benefits of P8 system This was an in-house product developed for Image capture

like sharing and managing documents more effectively, solution. This application enables users from different

reducing manual processing of documents, and supporting the geographical locations to scan, index and assemble the

Global Operations Model. documents and upload to a central repository server as tiff

images

Responsibilities Apply fix pack on DEV, SIT, UAT and Production, Monitor all Purge event at regular interval, start & stop clusters servers

P8 Components, Queues, Event logs, PTM, Roaster creation,, during downtime, delete images from CE, Troubleshooting

Document class, Custom Object, Folder Class, Search and resolving production issues using ticketing tools, Quality

Templates, Security implementation, Choice list, events & processes and procedures, Contributed in Disaster Recovery

and HACMP setup of FileNet 4.5,Process Engine related

subscription), BPF Application Deployment, Workflow, In-

configuration, Content Engine configuration Document class,

baskets, Pick lists, Queues, Layouts design.

Custom Object, Folder Class, Search Templates, Security

implementation, Choice list, events & subscription

Role L2 and L3 support

Client Hewlett-Packard Global Soft Pvt Ltd, Bangalore, India

Duration April 2006 – Nov 2008

Team Size 10

Environment .NET [ASP.Net, ADO.Net], Win 2003 Server, HP-Unix, Oracle 10g, Sql server 2000, Toad

Details The Eclipse Windows client software is designed for ease of access from any computer with a network connection. Created with

the Sales Representative in mind, this lightweight application allows representatives to quickly and easily create custom

quotations for clients

Responsibilities Coordinating with development and support teams, Testing and reporting issues to Dev team, Ticket logging with respective

team in-order to fix issues, Analyze and troubleshoot the issues, L3 - Incident & Change management, Involved in server data

updating and checking for integrations of applications

Industrial Training

Have gone through Installation & Configuration training on FileNet P8 5.2 provided by in IBM 2013 at Hartford, CT USA.

Have gone through Installation & Configuration training on FileNet P8 5.0 provided by in IBM 2011.

Have gone through Installation & Configuration training on FileNet P8 4.5.1 provided by in IBM 2010.

Have gone through 1 week industrial training on DB2 9.5 provided by IBM in 2009.

Contact this candidate