Anju Jain, QA Analyst
*******@*****.***
PROFESSIONAL SUMMARY
• Hands on experience as a Quality Assurance Analyst & Business Analyst with large,
complex applications.
• Skilled in gathering requirements, writing Test Cases & Test Scripts, Test case execution,
Defect Reporting, Defect Tracking, defect resolution & Production deployment.
• Good understanding of various Software Development life Cycle (SDLC) methodologies
and importance of BA/QA in development/enhancement and maintenance of software
applications.
• Expertise in manual and automated testing in different testing methodologies like Agile,
Scrum, Waterfall, Incremental/Iterative etc.
• Experience in VB scripting language for HP/Mercury Quick Test Professional.
• Experience in writing and executing Test plan and Test Cases for Functional / Regression
and UAT Testing.
• Perform Test Execution; direct and monitor other testers during test execution. Adhere to
defect tracking process; document software defects, using a defect tracking tool (Quality
Center), monitor the progress in a timely manner, escalate aging and priority defects
• Experience defining test strategies, scenarios, coverage, scripting and documentation.
• Experience in using test management tool Quality Center to manage test plan, test cases
and tracking the defects till their closure. Plan test schedules in accordance with project
scope and delivery expectations
• Working knowledge of SQL queries to retrieve data from database. Used SQL to create,
add or modify the data.
• Hands-on experience in black box testing, user acceptance testing, functional, integration,
UI and compatibility testing, and regression testing. Experience in executing test cases
for sanity/smoke, functional, negative and regression test.
• Excellent analytical, interpersonal and communication skills. Result oriented, committed
and hard working with a quest to learn new technologies and undertake challenging tasks.
TECHNICAL SKILLS
Programming SQL, VB Script, HTML
Languages
HP Quality Center, Test Director, QTP, Load Runner, SOAP UI, ALM 11.5,
Testing Tools
Atlassian's JIRA, Rational Tools (Test Manager, Requisite Pro, Clear Quest)
Oracle 11g, SQL Server 2005, MSSQL Sever, MS Access,
Databases
Toad, SQL Developer, Microsoft Office, WinSCP and WSFTP Pro, MS Excel( Excel
Tools
usage with Pivot tables, Macros and Formulas)
Operating Windows 2000/NT/XP/7/8, XP Professional, Linux
Systems
Internet Explorer, Fire Fox, Google Chrome
Web Browsers
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McKinney TX +1-214-***-**** *******@*****.***
Anju Jain, QA Analyst
*******@*****.***
EDUCATION
• Bachelor of Science from University of Delhi, New Delhi, India
• PGDCA from NIIT, New Delhi, India
EMPLOYMENT HISTORY
AIS (Auto Injury Solutions) – Quality Analyst Aug 2014 – Current
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ο φ προπερ τψ ανδ χασυαλ τψ Μεδιχαλ Ινσυρανχε χλαιµσ αχχεσσ τ ο δ εχισιον
ε ν γινεσ, χλαιµσ προχεσσιν γ αυτοµα τιον, ανδ προ φ εσσιοναλ σερ ϖιχεσ τηα τ αρε
α ππροπριατ ε φορ εαχη στα τ ε ορ ϕυρισδιχτιον τηα τ αλλοωσ συχη σερ ϖιχεσ. ΑΙΣ
η αϖε ιτσ ο ων ΥΑΤ σψστεµ τηα τ’σ µιρρορ ιµα γε τ ο τηε υσερ σψστεµσ. Τηατ
ω αψ τ εσ τιν γ χαν βε δονε ον Ρεαλ τιµε αππλιχατιον ανδ Βυγσ χαν βε δ ε τ εχ τ ε δ
α νδ φιξε δ ον Υσερ ιντερ φαχε.
Responsibilities:
• Responsible for managing releases for new enhancements to existing Application and
New applications for New States Releases. Keeping updated records on SharePoint.
• Assess readiness and deviation of project performance based on risks and the test
results
• Responsible for gathering and documenting requirements as per business request for
creating an enhancement /Patch/ Code updates or new codes.
• Responsible for creating complex SQL queries with calculations using STAR
SCHEMA data model mapping for Data validation and integrity, for backend testing
and front end reports
• Using Quality Center to manage requirements and STLC
• Strong SharePoint Testing experience
• Εξ π ε ρ ι ε ν χ ε τ ε σ τ ι ν γ λα ρ γ ε σ χαλ ε α π π λι χα τι ο ν σ ψ σ τ ε µ
µι γ ρα τιο ν αν δ ιµ π λε µε ν τα τιο ν
• Tracking & analysis of defects logged by test team & maintaining in Clear Quest for
dev team.
• Mentoring team members by providing compendious formal walkthroughs and
documentation to expedite learning process and help manage ramp up time efficiently.
• Co-ordinate testing on all phases including functional, E2E, UAT & Production Runs.
Environment: Mercury Quality Center 10 synced with Rational Clear Quest, JIRA,
MS Office ’07, My SQL Developer2.1, and DbVisualizer 7.0., WinSCP 4.3.7
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McKinney TX +1-214-***-**** *******@*****.***
Anju Jain, QA Analyst
*******@*****.***
AAA (American Automobile Assoc.) – QA Analyst Feb 2012 – May 2014
Scope: Insurance Portal helped insurance agents to validate and qualify the customers for
insurance products. The system allowed agents to provide quotes and sell policies for auto,
home, boat and umbrella if the customer qualifies. Application connected to external systems
like Experian and DMV to validate the customer credit and driving history.
Responsibilities:
Prepared test data requirements and prepared the SQL queries to create Test Data.
•
Performed backend testing on the application by developing SQL queries.
•
Involved in both Manual and Automated testing.
•
Conducted data integrity and data validation tests.
•
Responsible for conducting integration, End-to-End testing to make sure business
•
work flow is sufficiently replicated.
Interfacing with developers to resolve the technical issues.
•
Create defects and track them until they are fixed and closed.
•
Writing and running SQL queries, comparing SQL results with Application results.
•
Responsible for defect reporting to management.
•
Developed daily and weekly reports identifying number of test cases executed,
•
passed/failed, and number of test cases remaining to reach the critical timelines.
Developed automated test cases using an in-house tool to facilitate tracking /
•
reporting.
Environment: Windows XP/ NT, Clear Quest. Java, HTML, DHTML, JavaScript,
Lotus Notes 6.5, UNIX, IBM personal communications, IBM Web Sphere, Document
Direct 2.3
Apex Technology – Quality Assurance with Team lead Feb 2010 – Feb 2012
Scope: Airline Reservations System provides an interface to its Reservations Agents or Airline
Agents making travel reservations. The system pulls flight inventory, seats availability in each
class and the best fare available to the customer. The system helps the agents to find out the
special help needed for the handicapped customers or customers carrying pets.
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McKinney TX +1-214-***-**** *******@*****.***
Anju Jain, QA Analyst
*******@*****.***
Responsibilities:
• Responsible for validating development and operational support cycles.
• Provided support to developers with requirement classification, Sabre expertise and
testing during Agile/Scrum iterations.
• • Ε ξε ρ χι σ ε σ ι ν δ ε π ε ν δ ε ν τ ϕ υ δ γ µ ε ν τ ω ι τ η µ ι νι µαλ δ ι ρ ε χ τ ι ο ν
φ ρ ο µ συ π ε ρ ϖισ ο ρ
• • ς ε ρ β αλ α ν δ ω ρ ι τ τ ε ν χ ο µ µ υ ν ιχα τ ι ο ν σ κ ιλλ σ, π ρ ο β λ ε µ
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σ κ ι λλ σ
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σ χ ε να ρι ο σ ε ξ π ε χ τ ε δ ι ν σ υ χ χε σ σ φ υ λ τ ε σ τ σ
• ε ϖ ε λ ο π σ σ υ χ χ ε σ σ χ ρι τ ε ρια α ν δ µ ε α σ υ ρ ε µ ε ν τ σ ω ι τ η
π ρ ο χ ε σ σ ε σ φ ο ρ τ ρ α χ κι ν γ α ν δ ρ ε π ο ρ τ ι ν γ ρ ε σ υλ τ σ
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• Κ ν ο ω λ ε δ γ ε ο φ αι ρλι ν ε τ ρ α ν σ π ο ρ τ α τ ι ο ν α ν δ π α σ σ ε ν γ ε ρ
ρ ε σ ε ρ ϖ α τ ι ο ν σ σ ψ σ τ ε µ σ ρ ε θ υι ρ ε δ – Μ ο σ τ λ ψ Σα β ρ ε ( Ι ηα ϖ ε
ω ο ρ κ ε δ ω ι τ η Ω ο ρ λ δ σ π α ν α ν δ Α µα δ ε υ σ α σ ω ε λλ )
• Reviewed and analyzed the business requirements to create test plan and test cases.
• Gathered test data requirements in co-ordination with Business Analysts and Tech
Leads.
• Prepared the SQL queries to create test data.
• Involved in both manual and automated testing to conduct data integrity and data
validation tests.
• Responsible for conducting integration, end-to-end testing to make sure business
work flow is sufficiently replicated.
• Interfacing with developers to resolve the technical issues.
• Prepared test data for regression testing
• Provides the department with in-depth system knowledge, product and service related
expertise and excellent analytical skills
• Created, tracked and resolved defects in every release.
• Involved in End-to-End testing of the Application, to ensure right data is being
validated through all the interfaces, Reservations, Specials & Packages.
• SME for Sabre business processes.
• Provided status reports and testing results to management.
Environment: Mercury Quality Center 10, SQL Server 2008, .Net, MS Office ’07,
WIN7.
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McKinney TX +1-214-***-**** *******@*****.***
Anju Jain, QA Analyst
*******@*****.***
Macys Inc– Quality Assurance May 2007 - Jan 2010
Scope: Real time Inventory Management system allowed the Macys procurement managers to
know the inventory status in real time. Goal of the application was to gather inventory in each
store and maintain in central database for stores. POS system checked on front and
backend systems. Macys used this information to build other applications that does
analysis of sales in a given time of the year and age group of people of buying and business
intelligence.
Responsibilities:
• Reviewed and analyzed Business Requirement Document, Use Case Document,
System Design Document, and Data Dictionary Document.
• Developed Test Plans and Test Cases. Prepared and executed Test Cases with
different Test Sets for different objectives based on the Business/Functional
Requirements.
• Written Test Scripts using VB Script for Automation of tests using QTP.
• Implemented Synchronization points and Checkpoints in QTP Scripts.
• Responsible for creating and maintaining the Regression suite for projects for
Regression of new releases.
• Developed and maintained Requirement Traceability Matrix (RTM) and Test Matrix.
• Performed Regression, Manual Testing, Smoke Testing, Functional, Integration and
Performance Testing
• Managed User Acceptance Testing (UAT) and provided input into designs for
enhancements.
Environment: Windows NT/XP, QTP, Test Director 8, Oracle 9 (Golden 32 and Toad),
Java, HTML, DHTML, JavaScript, Lotus Notes, UNIX.
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McKinney TX +1-214-***-**** *******@*****.***