Training Sales, Marketing, Data Center Operator

IVAN JAY B. MARIANO

Blk *** #**-*** Compassvale Walk, Singapore 541202

HP 813847789

*************@*****.***

WORK EXPERIENCE

ADECCO PERSONNEL Pte Ltd

* ****** **** #**-** Shaw Center Singapore 228208

December 2, 2013 - Present

OPUS IT SERVICES Pte Ltd

Blk 2 Kaki Bukit Ave 1, #05-01/02/03, Singapore 417938

June 15, 2012 – November 28, 2013

Data Centre Operation Specialist (National University Hospital)

(National Skin Center – Reliever)

- Safeguarding production operations sites including multiple servers, backup and

other related activities. Maintain data center management, security and backup media

Management in support for the data center operations. Monitor, maintain, analyze

and do firsthand troubleshooting for the data center equipment’s.

- Prepares/upload/broadcast Hospitals IT announcement, enhancement, maintenance,

downtime and other IT related information.

- Resolution on hospital applications by resetting and unlocking such as CPSS, SAP,

ADID, iPharm, FTO/eBidding, Trendcare and Outlook mail and other applications.

SUTHERLAND GLOBAL SERVICES

PhilCare Building, Kalayaan Ave., Taguig City

January 16, 2011 – May 30, 2012

Consultant (Symantec – Nortonlive)

- Consultant for inbound callers/customer who undergo technical, virus problems and

product subscription issues. Provide support options to customers/clients, takes initial

troubleshooting, remote accessing to customers computer, customer relations and selling of

service provided by Norton.

DAVAO CITY WATER DISTRICT

Km.5 J.P. Laurel Avenue, Bajada, Davao City, Philippines

June 2005 – December 2010

Computer Encoder B

Training Staff

Responsible for conceptualizing, research and planning, designing and

conducting/facilitation of the training programs and seminars and ensures the

effectiveness

Plans and prepares pre-training and post-training activities

Conducts follow up of training reports of invitational trainings and re -echo program

Act as documenter of the program / trainings

Prepares training terminal reports, manuals and hand-outs, training invitations and

telemarketing

Administers hostel documentation

Handles and supervises On-the-Job trainees (students & professional)

RAINBOW ONE DISTRIBUTION, INC.

San Jose St., Guadalupe Village, Lanang, Davao City

September 2003 – March 2004

Invoicer & Marketing Assistant

Encodes customer’s orders for processing matter, with detailed deals and promotion

included.

Processes on stock transfer activity, sales returns, purchases, an d purchase returns

and with maintaining filing system.

Updates and produces sales performance to salesman, distributor and suppliers

Monitors inventory, statement of accounts, aging of accounts, ledger, accounts

receivable / payments, billings, pricing, de als and promotions.

Maintains mutual transactions on special accounts and do fieldwork for monitoring

purposes.

In-charge on warehouse transactions

Conduct audit to salesman & warehouse stocks

POROCO INDUSTRIES CORPORATION

San Jose St., Guadalupe Village, Lanang, Davao City

January 1999 – October 2002

Marketing Assistant

Monitors on daily, weekly, monthly and yearly sales (salesman, distributor and

suppliers performance)

Update and make promotional guidelines and consumer’s promotional activity for

marketing aspect.

On-hold with all promotions and merchandising stocks

Encodes daily purchases, sales and returns transactions

EDUCATION

Bachelor of Science in Commerce – Major in Marketing (Graduated - April 2005)

Holy Cross of Davao College, Sta. Ana Avenue, Davao Cit y, Philippines

PERSONAL DATA

Birthdate : October 28, 1978 W eight : 68 kgs

Birth Place : Davao City, Philippines Civil Status : Single

Nationality : Filipino Religion : Christian

Height : 167 cm

TRAININGS / SEMINAR / WORKSHOP

8 Ways of Dissolving Stress and 8 IMPROVS Training Games by the Philippine Society of Training

and Development (Davao Chapter), D’Leonor Hotel, Bajada, Davao City, September 16, 2011

Training of Trainers on Presentation Skills, Malagos Garden Resort, Davao City, May 12-13, 2010

Seminar on Enhancing Trainers Facilitation Skills, LWUA Executive Lounge, Balara,

Diliman Quezon City, November 25-27, 2008

Basic Training for Trainers, Eden Nature Park, Davao City, November 22-23, 2007

SKILLS AND LANGUAGES

Proficient in both written and spoken English,

Knowledgeable in Microsoft Office Application (MS word, Excel and PowerPoint)

REFERENCES

Mr. Jeffrey Ng, Operator Team Lead, National Healthcare Group, PDC Bedok, Singapore,

+65 92355553

Mr. Raymund Tui, Asst.Ops. Lead, National Healthcare Group, PDC Bedok Singapore,

+65 97236290

Ms. Ruth G. Jabines, Human Resource Manager, DAVAO CITY WATER DISTRICT,

J.P. Laurel Avenue, Davao City, +63-82-221****

Contact this candidate