Material Handler
Resume:
EDWARD JOSEPH PATTERSON
Richmond, California 94804-3211
Mobile Phone: 510-***-****
Email: *********@*****.***
PROFESSIONAL OBJECTIVE
Desire a challenging position in Printing Services, HP Indigo Technician or Customer
Service related areas where my technical skills and expertise gained in the printing
technology industry may be fully utilized.
PROFESSIONAL SUMMARY
A dedicated individual with 17 years’ experience in printing technology with exceptional
skills and aptitude to excel in a customer focused and results driven environment.
Poised and competent with demonstrated ability to easily transcend cultural differ ences.
Diplomatic and tactful with professionals and non-professionals at all levels.
Self-motivating, personable business professional with the ability to thrive in deadline -
driven environments. Flexible and versatile, maintain a sense of humor under pre ssure.
Demonstrated ability to identify issues; collaborated with management and proposed
methodological solutions that ensured consistency and efficiency.
Exemplified strong organization and planning skills; with the ability to learn new
organizational processes, workflows, policies and procedures with minimal ramp -up time.
PROFESSIONAL EXPERIENCE
Managed, monitored and facilitated complex production orders. Coordinated activities
between departments and vendor involvement. Provided sales and operational support
to account executives in a timely manner.
Consulted and reviewed projects with clients; anticipate client’s needs and apply
thorough knowledge and techniques to achieve the highest possible quality. Prioritized,
and reviewed work assignments for overall quality and efficiency, meeting project
deadlines, exceeding clients’ and senior management expectations.
Promoted a team environment and provided guidance including coaching, professional
development, and conflict resolution. Ability to communicate, present and facilitate
training sessions as well as discussions with all levels of the organization.
Respond to telephone inquiries, providing quality service to customers and associates
inquiring about the availability of products or status of orders, recommended solutions
within customer budgets and proactively followed up with all leads.
Intermediate skills in MS Office Suite (Word, Excel, Access, PowerPoint and Outlook);
demonstrated ability to learn new computer programs quickly.
Perform the printing and bindery operations, using the HP Indigo machinery, as per
client orders. Conduct regular repairs and maintenance checks to ensure smooth
operations of the printing press. Troubleshoot the systems and undertake minor repairs
as required, carry out several quality tests to check the thickness of the paper, color
calibration, design accuracy, paper cut and folding to make certain the material confers
to the set standards. Coordinate with clients to know their ideas, expectations and
preferences.
EDWARD JOSEPH PATTERSON
3406 Center Avenue
Richmond, California 94804-3211
Mobile Phone: 510-***-****
Email: *********@*****.***
TECHNICAL EXPERTISE
A.B. Dick 9800 – 9910 – 9995 Series, Twin Tower Ryobi 3302 Twin Tower
Ryobi 2800 CD, 3200 CMD with T/Head Itek 360 – 975 with T/Head
Multigraphics 1250 -1650 with T/Head Heidelberg Printmaster QM 46
HP Indigo Presses 3550 - 7500 Series HP Indigo Trained/Certified
All Printing Presses with Kompac, Crestline, or Integrated Aquamatic Systems
Demonstrated the ability to effectively execute, maintain, and operate various Offset Printing
Presses and HP Indigo Digital Presses producing high quality brochures, pamphlets, fliers and a
wide range of various printed materials. Carry out several quality tests to check the thickness of
the paper, color calibration, design accuracy, paper cut and folding to make certain the material
confers to the set standards. Conduct regular repairs and maintenance checks to ensure smoo th
operations of the printing press and HP Indigo Digital Presses. Ability to solve problems on
multi-color offset press and HP Indigo Digital Presses such as feeding paper, configuration prints
as per given standards, double-sheeting, emulsification, registration, toning, curling, static,
wrinkling, etc. General knowledge and experience with various bindery and office related
equipment.
EMPLOYMENT HISTORY
FedEx Express Oakland Airport Present
Semper International, LLC Present- On Call
CORESTAFF/Tiny Prints Digital Printing June 2013 – September 2013
Bay Central Printing Digital/Offset Printing May 2008 – March 2012
EDUCATIONAL HISTORY
University Of Phoenix; Oakland Campus Present
Bachelor of Science in Business
Laney College; Oakland CA. June 1987
Associate of Arts Degree; Graphic Arts
John F. Kennedy High School June 1985
High School Diploma
References Available Upon Request
Contact this candidate