Touchworks EHR and PM Implementation Consultant

VICTORIA LANCIU

PO Box ****, Stateline, NV ***** • 802-***-**** • ******.********@*****.*** • LinkedIn

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IMPLEMENTATION CONSULTANT

QUALIFIED TO PERFORM PROFILE

• Allscripts Enterprise EHR Customer driven professional with a wealth of experience in

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(Electronic Health healthcare and service.

Records) Implementation Skilled relationship-builder who is able to establish easy rapport

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• Allscripts Enterprise PM with the customers, building trust and respect. Highly service-

(Practice Management) oriented individual who is responsive to need and through in

Implementation follow-through.

• Meaningful Use Organized, effective multitasker with excellent coordination skills

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Attestation and a keen attention to detail.

• Best Practice Workflow Respected team player known for dependability and

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Analysis commitment to achieving goals.

• Go-Live Preparation Effective communicator who is always polished and professional,

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and Support yet warm and engaging.

• System Configuration

and Build

PROFESSIONAL HISTORY

• Custom Note Design

• Data Analysis

• Starter Set Migration

Tool (SSMT) Implementation Consultant 2012 - Present

• Content Management MBA Healthgroup, Vermont

Tool (CMT)

• Education/Training IC for a 1000 multi-specialty physician hospital in Florida including

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analyst, informatics, and Go-Live experience (Top 10 largest

healthcare system in the US).

EDUCATION

V11 Note Build and development of end-user step-by-step training

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materials and functionality videos for 40+ physician multi-location

Technical University Of Moldova

orthopedic practice.

2005-2008

Meaningful Use Specialist 2013 - 2014

B.S., Computer Science

Allscripts, North Carolina

And Foreign Languages

(Programming, English,

Meaningful Use Attestation (MU Stage 2). MU2 Package

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German, and Intermediate

Implementation for Allscripts Touchworks Clients. Working

Romanian)

concurrently with 16 multi-specialty clients guiding them through

Community College of Vermont information materials and system configuration with components

such as:

2011-2012 o MU2 CQMs and Core Measures

o Allscripts Analytics Platform (AAP)

Healthcare Information

o Clinical Decision Support (CDS) Recommendations and

Technology Certificate

(Focused on improving Alerts/ InfoButton Setup

healthcare using medical o Allscripts Community Direct Messaging (ACDM)/ e-Referrals.

software)

PROFESSIONAL HISTORY

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VICTORIA LANCIU

2

802-***-**** ******.********@*****.***

Support Specialist 2012 - 2012

MBA Healthgroup, Vermont

Provided level 1- level 2 technical support for Allscripts Enterprise EHR and Allscripts Enterprise PM.

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Utilized ticketing software such as Zendesk and Salesforce.

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Interacted with customers on the daily basis in a consistently professional manner via e-mail,

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phone, fax, interpersonal).

Revenue Cycle Management Specialist 2010 - 2012

MBA Healthgroup, Vermont

Expertise in Allscripts PM software.

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Knowledge in billing medical claims and submitting patient statements.

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Knowledge of Navicure Clearing House processing.

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Patient Calls Processing.

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Knowledge working denied claims. Interacting with insurance companies.

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Workers Compensation, Auto and Legal Claim Processing.

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Month End and Year End Reports Processing. Communication with Medical Practices.

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Interacted with customers on the daily basis in a consistently professional manner via e-mail,

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phone, fax, interpersonal).

OTHER SKILLS AND HOBBIES

LANGUAGES: English, Russian, Ukrainian Photography

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And Romanian Cycling

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Microsoft Power Point, Word, Excel Snowboarding

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Visio, Project Traveling

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Contact this candidate