IT Professional

Paul B.Okken

973-***-****(m) E-mail: ****.*****@*****.***

Objective: Seeking a Position to Utilize PC and Network Troubleshooting Knowledge

Education:

Davidson County Community College – Thomasville, North Carolina

05/2014 -- A.A.S. in Networking Technology -- GPA: 4.0

05/2014 -- A.A.S. in Information Systems Security -- GPA: 4.0

Certifications:

10/2014 – Cisco Certified Entry Networking Technician (CCENT)

09/2014 -- CompTIA Security +

07/2014 -- CompTIA A+

Coursework Highlights:

• Cisco CCNA Routing and Switching • Windows 7 Single User/Administrator

• Cisco CCNA Security • Windows Server 2008

• Database Concepts • Linux Single User/Administrator (Basic)

Hardware/Peripheral Knowledge Highlights:

• Cisco Device Configuration

o Devices Include Cisco 1841 Router, Catalyst 2900 Switch, and ASA 5505

o Configurations Include VLAN Creation and Routing, Port Based Security, and NAT Overload

o Network Troubleshooting Through The OSI Model

• PC Maintenance

o Operating System Installation and Customization

o Hardware Support Including Hard Drive, RAM, CPU, and Heat Sink Installation/Replacement

o Virus and Malware Removal

Software Knowledge Highlights:

•

• • •

Cisco CCP Windows Server 2008 Symantec Norton 360

• • •

Wireshark Red Hat Linux Microsoft Access

• • •

Windows 7 Oracle VM VirtualBox Microsoft Visio

Employment History:

TJX Companies

07/2010 to Present Cash Office Associate, High Point, NC

• Responsible for confidential financial documents and sensitive company/employee information

• Balances registers, prepares bank deposits, organizes paperwork for Sales Audits

• Prepares Point of Sale change bags and tracks petty cash

03/2009 - 07/2010 Back Room Coordinator, High Point, NC

• Trained all merchandise handling personnel

• Implemented improvements to gain efficiency in merchandise movement and storage

• Coordinated receiving functions to maintain smooth flow in stock room

08/2004 - 03/2009 Sales Associate, Pompton Plains, NJ & High Point, NC

Paul B.Okken

973-***-****(m) E-mail: ****.*****@*****.***

• Maintained accurate sales records for inventory control

• Greeted customers and determined their needs and wants

• Recommended merchandise based on individual requirements

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