Customer Service Machine Operator
Resume:
Michael J. Leacraft
Washington, DC 20019
***********@*****.***
CAREER OBJECTIVE: To obtain a challenging position in a progressive
organization where my experience will be utilized.
PROFESSIONAL SUMMARY: 20 years of support services and office functions.
HARDWARE: Xerox 5800, Cannon Image Runner, DocuTech 6135, Xerox 2101,
DocuColor 5252, Multifold machine, Titan Digital Cutting Machine, Canon
5180, Canon, OCE, Imagistics copiers, and Pitney Bowes Digital Postage
machine.
PROFESSIONAL EXPERIENCE:
STAFFING NOW Elizabeth Glaser Pediatric Aids Foundation
Consultant Equality Center - Human Rights Campaign Foundation
02/2014 - Present
CAPLIN & DRYSDALE Respond to employee requests promptly.
General Services Was customer service oriented to ensure that work was
03/2008 - 06/2013 completed in timely manner and met and exceeded
internal and external customer needs courteously.
Developed strategies for efficient work flow.
Maintain inventory of office supplies, cafeteria
items and ordered monthly.
Maintain records for billing purposes.
Supervised staff and was point of contact when
Manager was on leave.
Perform general clerical work including photocopying,
filing and mailings.
Lift boxes for secretarial staff (up to 70 pounds)
when needed.
Receive and distribute all incoming packages (UPS and
FedEx), faxes, and USPS mail.
Process outgoing mail and overnight packages as
necessary.
Ensure all equipment is working properly and worked
with building engineers regarding repairs and
maintenance requests when needed.
Contact repair technicians when necessary.
Assisted with conference set-ups and office moves.
Developed vendor relationships to garner best pricing
to meet or exceed budgetary requirements
NAVIGANT CONSULTING Respond to employee requests promptly and
INC. courteously, with a customer services focus.
Facilities Assistant Keep common office areas stocked and clean.
Maintain inventory of office supplies, cafeteria
06/2007 - 03/2008 items and order monthly.
Maintain records for billing purposes.
Perform general clerical work including photocopying,
filing and mailings.
Lift boxes up to 40 pounds.
Receive and distribute all incoming packages, faxes
and mail.
Process outgoing mail and overnight packages as
necessary.
Ensure all equipment is working properly. Contact
repair technicians when necessary.
Work with receptionist regarding contacting building
management for repairs and maintenance request as
needed.
Notify vendors to solve account issues.
ADVANTAGE/Xerox Operate high-tech duplicating machines.
(Contract) Support Responsible for sorting and distributing mail
Services Coordinator throughout the facility.
Responsible for timely release of bulk mail
06/2006 - 5/2007 announcements.
Provide support to internal and external customers.
Other duties as assigned.
PLATINUM PROTECTION Provided communication and security support on
Security Consultant operational issues and problems relating to the
02/2004 - 06/2007 security of various facilities.
Maintained a phone log of complaints.
Filled out reports of daily activity.
Other duties as assigned.
MERRILL CORPORATION Provided photocopying services.
Photocopy Clerk Other duties as assigned.
09/2003 - 02/2004
BALMAR, INC. Photocopied case documents as requested.
Machine Operator Provided customer service support.
06/2000 - 09/2003 Serviced Xerox machines.
Messenger packages to client sites.
Other duties as assigned.
DEPT OF HEALTH AND Sorted and distributed mail to various offices.
HUMAN SERVICES/ACF Maintained the filing system for publication orders.
Mail Clerk Monitored supply inventory.
02/1998 - 11/1999 Provided a weekly report to Management, which
indicated copy usage.
Other duties as assigned.
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