Business / Systems Analyst
Resume:
Priyadarshini Jayakumar
***********@*******.***
Profile
• 5+ years of experience as a Business / Systems Analyst in major revenue earning domains like
Telecommunication, Media and Entertainment with SOA experience in these domains
• Mastered Software Development Life Cycle that includes Design, Development, Integration and Testing
of Software Applications, Waterfall, Agile, V Model and Scrum Methodology
• Extensive experience in Analysis at various tiers such as Requirement, Business and Code Analysis and
provide technical system design recommendations to meet business and functional requirements
• Translate business and user requirements into comprehensive functional specification and technical
specification documents, which include elements such as Enterprise Use Case Diagrams, Solution
Architecture layout, User Stories, Application Enterprise Interface, Functional Specification
documents and Non Functional Requirement matrix
• Experience in Effort Estimation by providing accurate estimates of effort and timelines for completion of
assigned tasks and workload to achieve deliverables and goals, delivering on time and on estimation for
small to large projects
• Abundant familiarity in partnering stakeholders during Detailed Initial Requirements and High Level
Design by working with Architecture, Development, Middleware, User Experience and Billing teams to
facilitate implementation of required changes to frontline and downstream system s
• Strong analytical ability in order to gather and interpret complex data and to find solutions to difficult
human, technical, or administrative problems
• Organized and partnered with stakeholders in Risk Analysis, Pre Mortem, Post Mortem and JAD
sessions
• Expertise in Enterprise Application integration and orchestration of complex SOA Business Processes
using Websphere Integration Developer (WID/BPEL) and Oracle Service Bus (OSB 11g)
• Design and implementation of complicated XSD and XML - data transformations and assembly using
XSLT, XPath and XQuery with desired knowledge on Integration Mapping Tool such as DXSI
• Skill sets on testing using tools such as SOAP UI to test Web Services & Green Hat (GH) Tester to
perform Automated Testing for integration and BPM with collaboration with IT and business teams to
test, deploy and verify requested system changes
• Designed and implemented Exception Handling strategy for SOA services and experience in Trouble
Shooting - Configuration, Development & Production Issues with a quick turnaround time.
• Conducted project walkthroughs and meetings involving internal and external functional experts from
Development, Analysis and Technical Support teams
• Commendable Communication, Interpersonal skills and a very strong Team player with proficiency in
time management; experience in data management, deriving schedule, On-Shore/ Off-Shore coordination,
handled changing priorities in the project by multitasking combined with good initial analysis technique to
hit relatively smaller deadlines well before time
Certification Details
• Infosys Certified Enterprise Solution (ES) Technologies Analyst
• Infosys Certified IBM Websphere MQ Solution Design
• Infosys Certified Basics of Publishing Industry
• Infosys ILI Certification
• IBM Certified Websphere Integrated Developer (ES P200 EAI IBM)
• IBM Certified Websphere MQ V7.0 Analyst(ES Tech P200 EAIS- IBM )
• Microsoft Certified SharePoint 2010 Application Developer (70-573)
Competencies
ORACLE & IBM Technologies Oracle Fusion Middleware 11g ; IBM Websphere Integration
Developer
WebService Technologies SOAP, WSDL, XSD, XML, XQUERY, XPATH
Programming Languages Java, SQL/MySQL
Web/Application Servers Weblogic Apache Tomcat
Platforms Windows NT/98/2000/XP/7, Unix
IDE/Tools Eclipse, DXSI,JDeveloper, SQL Developer, TOAD, SVN,
Clear Case, Squirrel, Altova XMLSpy
Databases Oracle, HP Non-stop (ZLDS)
Domain Knowledge Telecommunication, Entertainment and Media
Business Applications Excel, Word, PowerPoint, Project, Access, Visio etc.
Educational Qualification
Bachelor of Engineering (2005-2009) Electronics and Communication
– Anna University, Tamilnadu, India
Professional Experience
Middleware Analysis – (OSB FUSION) (January 2014 - Current)
This client is one of the major telecommunications company based out of US. The project was to analyze and provide
effort estimation and relevant technical documentation to the development team.
Client : DIRECTV, Telecommunications
Application Used : OSB 11g + ICAN + AltovaXMLSpy
Role : Systems Analyst
Team size : 8
Responsibilities:
• Have lead team to design, develop, integrate and test a new product launch for the client with proficiency and help
resolve issues on call and support user acceptance testing.
• Performed effort analysis and estimation for building new services based upon initial business requirement and high
level design documents that helped client to quickly decide project finances.
• Designed services in Middleware using the requirements from business team and edge systems with efficient
performance.
• Created design documents and functional requirements and provided support for any updates to be performed in the
existing services to increase efficiency.
2
• Held meetings with edge systems to convert the business acquired requirements into technical specifications that are
developer understandable.
• Designed XSD and WSDL with industry standards to be used in the services.
• Created service specific documents and mapping documents that provide adequate business and technical information
about the capability of the middleware service.
Transformation Analysis – ICAN to FUSION (January 2013 – January 2014)
This project was to migrate the client’s billing and order management system from ICAN to FUSION technology and also
support any updates to the existing ICAN services.
Client : DIRECTV, Telecommunications
Application Used : OSB 11g + SeeBeyond ICAN 5.0.5
Role : Developer + Analyst
Team size : 7
Responsibilities :
• Designed and developed BPEL composites for better performance, unit tested and integration tested the services for
maximum output efficiency.
• Designed, developed and unit tested ICAN legacy services and provided inputs to improve the overall architecture for
logging the data and exception handling.
• Lead team through the development, integration, testing and also provided quality on call support through user
acceptance testing
• Design for performance tuning and best practice guidelines have that helped client to increase their profits by reducing
defects.
WID Middleware Development and Analysis (December 2011 –January 2013)
This client is one of the top telecommunication companies in Australia. The project was to develop and support various
middleware services that enabled the client to communicate with edge systems. Their BPM solution was also migrated to
overcome the system’s limitations and to get in pace with the edge systems.
Client : Telstra, Telecommunications and Media
Application Used : Websphere Integration Developer (WID) 7.0
Role : Developer + Analyst
Team size : 12
Responsibilities:
• Analysis of the requirements, effort estimation and initial design to improve the client’s existing complex structure.
• Initiated and lead workflow analysis with different teams for added functionality identified during design discussions.
• Coding and debugging the BPEL components by performing root cause analysis with Industry standards.
• Usage of mapping tool - DXSI to transform the formats from edge system to middleware and likewise.
• Testing application and validating them (both functional and integration), fixing defects on spot and validating them
during user acceptance testing, creation and review of artifacts (test cases, documents) for regression testing, to ensure
quality deliverables.
• Code fix, test and Migration(Prospect) into production environment with quick turnaround time
Integration and User Acceptance Testing (November 2009- December 2011)
The project was to perform automated testing (progression as well as regression) of the various BPM and middleware
services
Client : Telstra, Telecommunications and Media
Application Used : GH Tester 5.2
Role : Tester + Lead Business Analyst
Team size : 12
Responsibilities:
Page 3 Priyadarshini Jayakumar January 2015
• The testing phase included unit, integration and user acceptance testing.
• AGILE model followed so requirement to production cycle was stringent. Hence, production support needed quick
resolution with tight SLAs – WAR room with other application stakeholders to arrive at root cause and fixed issues on spot.
• Performance tuning and enhancements to improve sustainability and maintainability which enabled sharing of
environment between different teams.
• Delegated tasks to team and handled integration testing across the services developed to ensure smooth project flow.
Proofs of Concept/Pre-Sales assist
My current employer required complete end to end tools that could
1. Aid in WSDL generation for the services developed
Created this tool using OSB and java exe application
Decreased the WSDL generation time for Analysts up to 95%
2. Necessitate faster and easy transformation (WID 6.0 to WID 7.0 and ICAN to Oracle Fusion)
Created an end to end tool that converted specific configuration files from legacy system to OSB
compatible
Decreased the configuration file generation time for the development team up to 95%
3. Create a tool to mask sensitive customer information to provide production XML data to external
vendors
Excel Macro that masks customer’s information like Bank account no, Address, Phone no etc.
Decreased the copy paste work and helped Analysts to save time up to 90%
4. Mapping tool for XSD to excel conversion
Created this tool using OSB and java exe application that aids in quickly creating mapping sheets.
Decreased the tedious copying work and helped Analysts to save time up to 80%
Personal Information
Full name : Priyadarshini Jayakumar
Gender : Female
Mobile Number : 310-***-****
Personal Email ID : ***********@*******.***
US Visa : H1B (Valid)
Joining Date : As soon as possible
4
Contact this candidate