Customer Service Manager

Location:

Posted:

February 10, 2015

Terezinha De Araujo Chiesa Chicago IL. 60656

267-***-**** ***************@*******.***

Objective

Portuguese speaker customer service specialist with good work ethic and good communication skills seeking a

position in telecommunications,customer service coordinator.

Work Experience

Housekeeper (October 2013 - January 2014)

Extended Stay America Hotel

Housekeeper (September 2013 - December 2013)

Doubletree By Hilton Hotel

Janitorial (June 2013 - August 2013)

Scrub, O'Hare International Airport

Duties:Clean airplane

Work Coordination/Assistant Manager (August 2011 - October 2012)

Omicron Service Inst.

Duties:Assisted with customer service over the phone and in person.Processed and gave quotes on hotel,car and flight

reservations.Inventory control and purchasing of office and cleaning supplies.

021-55-11-5061-8566

Cashier /Assistant Manager (February 2010 - February 2011)

Leo Madeiras Maquinas & Ferramentas LTDA.

Duties:Cashier opening and closing,balancing of cash received and prepared cash for corporate deposits.Originated

receipt for small business and provided customer service in person and over the phone.

021-55-11-5061-3666

Assistant Manager (November 2006 - January 2008)

Rede Dom Costa Serviços Automotivas

Duties:Coordinated cashiers opening and balance closing,customer service over the phone,accounts payable/receivable

and general office duties.

Receptionist / cashier (November 2001 - July 2006)

Comercial Oswaldo Cruz - Joanin Supermercado

Duties:Greeted customers,provided general information and cashier backup.

021-55-11-2940-3691

Education

ESL(English as a second language) 02/2013 - present)

Truman College

HighSchool 02/1990-11/2002

Gualter da Silva Ensino Medio Completo

São Paulo SP Brasil