manager, customer service specialist

Branch Manager

*,*** *********** **** *****

**. 2014

Dixie Belle Ice Cream, 1900 Gateway Blvd, Charlotte, NC 28208

–

• National account white glove service provider in Charlotte, NC

Present

• Transferred to Florence, SC to successfully open local branch

30-Day Notice

• Transferred to Savannah, GA to successfully manage local branch of 300+ national

Provided

account customer base and successfully transition 300+ customers for company

merge.

Academic Tutor / Mind Center Specialist

Mitchell Community College, 500 West Broad St, Statesville, NC 28677

• Completed one (1) academic school as per my employment contract

• Answer office phones

• Attend walk-in students seeking services

08.2008

• Successfully schedule appointments

–

• Provide break and lunch relief for coworkers

05. 2009

• File all submitted tutor paperwork in a timely manner

• Successfully passed all testing and college professor approval to tutor:

English

o

Math

o

Spanish

o

Can provide explanation for employment gaps upon request.

Mitchell Community College

Cumulative GPA:

A.A.S. Associate in Art – Business Management 3.42

2014 –

• Business/Management 63 Total Earned

Current Credits

• Accounting/Banking

Degree: No

• General Education Classes

Mitchell Community College – Continuing Education

2004

GED

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