Customer Service Sales
Resume:
John W. Davis
Clinton Township, Michigan 48035
*************@*****.***
OBJECTIVE
Wholesale store and warehouse manager with over 12 years of
management and warehousing experience; management of wholesale
warehouse and showroom for carpeting and flooring supplies doing a
quarter of a million dollars in yearly sales. In-depth product
knowledge necessary to sell to professional carpeting and flooring
installers; Excellent problem resolution and troubleshooting skills;
astute customer services skills to determine and meet or exceed
customer needs; merchandising and floor displays; organized and
inventoried warehouse stock; supervised warehouse staff made cold
calls to companies to enhance profits; excellent organizational
skills.
SUMMARY OF QUALIFICATIONS
Wholesale warehouse and show floor manager with managerial,
organizational and sales skills to generate a quarter of a million sales
in annual sales.
RELEVANT SKILLS & EXPERIENCE
Customer Service
Ability to provide customer service face to face or over the phone to
fill orders.
Maintained a regular client base and continually added new clients based
on excellent reputation, and mouth to mouth advertising.
Product Knowledge
Comprehensive knowledge of supplies, materials and tools to assist
professionals in the selection of appropriate supplies, materials and
tools.
Ability to provide customer service face to face or over the phone to
fill orders.
Sales
Assess customers' needs and provide information and appropriate tools,
materials and supplies
Generate a quarter of a million dollars in direct or phone sales.
EMPLOYMENT HISTORY
Store Manager Blakely Products, Warren, Michigan 01/1990-03/2002
EDUCATION & TRAINING
High School Diploma, Business, Lake Shore High School, St. Clair Shores
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