Engineer Customer Service

Ernesto C. Rodriguez.

**** ** *** ** ***** apt **4 ZC: 33015 . Hialeah, Fl .

***************@*****.*** . 305-***-****

SUMMARY OF QUALIFICATIONS:

Responsible, professional, accountable individual with several years'

experience in the field of Electronics and Telecommunications Engineering.

Outstanding administrative, technical, and interpersonal skills. Adapts

well to changes and is able to work well under pressure. Detailed and

customer service oriented. Excellent oral, written and numeracy skills.

Sound computer knowledge (Windows, Microsoft Office, Excel, Power Point, MS

Outlook, WebEx,) Capable of multitasking while working well on his own and

as part of a team. Excels expectations and is willing to learn constantly.

Detailed Professional skills:

. In depth knowledge of the of products and their application in each case.

. Budgeting: Reviewing, analysing and estimating of budgets and producing

final reports.

.Managing, organizing and supervising personnel.

. Analysis of electronic data and proper use of international codes and

norms.

. Programming smart systems such as, PLC and consoles to manage the

intensity and full functionality of robotic lights.

. Planning regular maintenance. Post sales and repairs services.

Professional Experience:

2010-2013 Self-employed: Lights and sound Engineer. Cancun, Mexico:

Installing all necessary equipment for the full audio and lights

functionality of shows and plays. Installation of Alarm Systems.

Installation and distribution of low tension electric lines as well as

professional illumination that included but was not limited to working

with robotics such as,( MARTIN, PROEL, SGM, STRAND LIGHTING,) for shows and

performances.

2005-2010 Head Engineer of Sound and Lights

2000-2005 Hotel Facilities' audio and lights Senior Specialists:

Analysing, assembling, calibration and final testing of electronic cards,

installation of professional lines of audio ans sound ( MEYER SOUND, JBL,

TASCAM, SHURE, CRESS, DENON, QSC, SPIRIT FOLIO, TOA, OPTIMUS, among others)

Responsible for

the installation of central kitchens, snack bar, food preparation, Lobby

Bar, Beach Ranchon (HOBART, ZANUSSI, HABCO COOLERS, GLACIAL, FAGOR, etc.)

1996-2000 Engineer in calibration and installation of electronic boards.

Villa Clara, Cuba

1995-1996 Training Engineer, Villa Clara, Cuba.

Education

1995-Electronics Engineer in Telecommunications Degree, Universidad Central

de Las Villas, Marta Abreus, Villa Clara, Cuba

References Available Upon Request

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