Customer Service Training

APRIL ROSELYNN GAY M. CLORES

** ***** **** ***** **** San Juan Taytay, Rizal

090*-*******

************@*****.***

Objective:

To enhance my skills, knowledge and desirable work attributes while in the process of

sharing my capabilities to the company.

Educational background:

• 2005-2010 Bachelor of Science in Hotel and Restaurant Management

Graduated

Siena College Taytay,Rizal

Achievements:

*Grand Prize, Cake Festival

Young Hotelier's Expo 2007

• 2001-2005 Binangonan Catholic College

Graduated

Binangonan,Rizal

• 1998-2001 Genesis de Rizal School

Grade 4-6

Graduated

Binangonan, Rizal

Work Experience:

• March-May 2008 Front Desk Officer

Club Serene Resort

Taytay, Rizal

• February-August 2011 Ground Airport Hostess/Waitress

Dubai International Hotel

Dubai UAE

• February-March 2010 Barista

Starbucks Coffee

Home Depot, Julia Vargas, Pasig City

• October-December 2012 Barista

Caffe Bene

Citywalk 2 Eastwood

Libis Quezon, City

• April-June 2013 Admin Staff

Shoecat Inc.

1610 Amang Rodriguez Ave

Dela Paz Pasig, City

Trainings Attended:

• December 2009-January 2010 Barista Skills Training

TESDA

Antipolo, City

• July-September 2009 Hotel Practicum

Accounting/Food Attendant

Holiday Inn Galleria-Manila

• May 26-30 2009 Actual Shipboarding Training

Food Attendant/Housekeeping

M/V Superferry 19

• May 29-June 1,2008 Actual Shipboarding Training

Food Attendant

M/S San Paolo Negros Navigation

*Casa Pilar Beach Resort

Food Attendant

Boracay Island,Akla

• February-March 2013 Customer Service Training

Bluebean Inc.

Seminars Attended:

• August 4,2007 Bartending Seminar

World Food Expo

Worl Trade Center,Manila

• October 23,2006 Introduction to Opera System in Front Office

Holiday Inn

Calrk,Pampanga

• October 4,2005 Orientation on Profiles of Bed and Breakfast Hotel

Hotel Dominique

Tagaytay,City

• October 3,2005 Orientation on Bar Management with Detailed Demo

on Flairtending and Cocktail Preparation

Blue Onion Bar

Eastwood Quezon,City

Personal Data:

Birthdate: April 21,1988

Age: 26 years old

Status: Married

Height: 5'2 1/2"

Weight: 120 lbs

Languages Spoken: English,Filipino

Skills: Knowlegeable in WORD and POWERPOINT

Knowledgeable in Basic Food Preparation and Baking

References:

Available upon request.

I certify that the above information are true and correct to the best of my knowledge.

April Roselynn Gay M. Clores

(applicant)

Contact this candidate