Customer Service Medical Billing

Sinead N. Pipersburgh

**** ***** ***** **. #**** Houston, TX 77036 ************@*****.*** 832-***-****

OBJECTIVE

To secure a challenging Medical Billing position with a facility that encourages and supports

career growth.

SKILLS

Strong interpersonal communication skills

Self-motivated

Results oriented

Proficient in billing Workers Comp, HMO/PPO, PIP, Personal Injury

ICD9, CPT10 & Medical Terminology

Microsoft Word, Med iSOFT, TGI Autumn 8, PCACE PRO 32

EXPERIENCE

Injury Center of Houston, Houston, TX 2012 -

Present

Medical Biller

Ensure accuracy of data for medical billing processes

Process patient billing, statements, reimbursement claims, post transaction and data.

Assist in preparing documentation and responses for legal inquiries

Monitor unpaid claims

Post and reconcile payments to patient ledgers

Research and respond by telephone and in writing to patient inquiries regarding billing

issues and discrepancies

Affiliated Computer Services, Houston, TX

2011 2012

Customer Care Representative

Handled inbound customer calls to provide information in response to inquiries about

Sprint products and services, resolved complaints related to orders, took orders as

needed

Provided excellent customer service and met sales objectives by offering additional

Sprint products and services

Analyzed transactions, corrected records, adjusted billing errors and took payments as

needed

EDUCATION

SanfordBrown College, Houston, TX 2010

2011

Graduated as Certified Billing and Coding Specialist (CBCS) from National Health Career

Association

Westside High School, Houston, TX 2005

2009

Graduated with general diploma

REFERENCES

Available upon request

Contact this candidate