Customer Service High School
Resume:
RESUME
BARBARA GOLEMO
Arlington Heights, IL 60004
Cell phone: 847-***-****
E-mail: ********@*****.***
SKILL SUMMARY
- Order/Data Entry/Circulation processing
- Publication cataloging
- Customer Service
- Fleet Department vehicle record keeping
- Cash and credit card billing
- Bookkeeping
- Generating payroll
- Monthly and quarterly financial statements
- Processing payables
- Inventory control
- Filing
- Marketing
- Excellent problem solving and follow-through skills
- Excellent time management and organizational skills
- Excellent detail orientation
- Works well in cooperation with others for the benefit of the
organization
- Keeps well informed of daily changes affecting the workplace
- Claims processing
TECHNICAL SKILLS
Microsoft Office, MAXIMO Fleet Software, KRONOS, LIMS Engineering
Software, QuickBooks
ASTM, ASME, ANSI Standard Knowledge
SPECIFIC PROFESSIONAL EXPERIENCE
HUEMANN SERVICES, INC. September 2012 - January 2015
725 N. Skokie Hwy, Lake Bluff, IL 60044
Office Manager
Prepared weekly schedules and monthly invoices to over 150 residential and
commercial clients
Handled all customer relations via telephone and e-mail
Followed up with customers on quality of service
Scheduled future jobs as well as created rapport with new clients
Responsible for bookkeeping, recording customer payments, company budget,
balanced
company checkbook, paid all bills, payroll and prepared documentation for
taxes
Composed company letters to clients
Tracked and ordered new supplies
Maintained exceptional client relationships with upscale clientele
PRIMUS ELECTRICAL DESIGN, LLC June 2010 - August 2012
2603 N. Forrest Lane, Arlington Heights, IL 60004
Marketing & Advertising Assistant (Volunteer)
Establishing, maintaining and growing high level client - focused
relationships. Marketing, communications, advertising and market research.
EXOVA, INC. April 2006 - December 2009
194 International Blvd, Glendale Heights, IL 60139
Data/Order Entry Clerk
Reception of incoming packages. Inspection of contents and associated
paperwork. Order entry of related testing requirements according to
appropriate specification. Communication with clients regarding testing
requirements when needed. Interaction with the Engineering staff regarding
incoming material. Distribution of materials to appropriate departments and
processing of the test results.
COCA COLA ENTERPRISES, INC. July 2002 - September 2005
7400 N. Oak Park Avenue, Niles, Illinois 60714
Clerk II
Responsibilities included: manage Maximo Fleet Software, data entry and
filing
of vehicle Fleet records, maintain Preventive Maintenance databases,
complete paperwork and required reports, generate and distribute various
vehicle Fleet reports to local, group and Corporate Management, coordinate
new and renewal applications for various licenses and permits with local,
state and federal governments and Corporate Office, manage parts inventory,
monitor KRONOS and payroll activities, process traffic tickets, emission
tests, vehicle sales, create CAR, check requisition forms and transmittal
forms, order fuel.
PROFESSIONALS LIBRARY SERVICE, INC. February 1995 - January
2002
Chicago, IL
General Office Clerk
Professionals Library Service, Inc. is a service organization which
maintains libraries for law firms, accounting firms and learning
institutions. My responsibilities included filing loose-leaf publications,
replacing pocket parts, cataloging magazines and newsletters, inventory
library collection, identify and process out-of-date materials, checking-in
mail and process library materials, keeping track of all claims of missing
materials and re-shelving books.
ITT McDONNELL & MILLER November 1994 - February 1995
ITT Fluid Technology Co.,
Chicago, IL
Office Services Clerk (temporary position)
Marketing Department Responsibilities included: All Mail Room duties,
maintaining inventory of sales literature, ordering and maintaining office
supply inventory.
CENTURY COMMUNICATIONS, INC. January 1994 - August 1994
Niles, IL
Order Entry / Circulation Clerk - Fulfillment Department
Responsibilities included: Opening and sorting incoming mail. Maintaining
new and
existing subscriber computer data bases for several major international,
professional publications (Pulp & Paper, Wood Technology, etc.) using
Century's proprietary software, as well as cashing, billing and claims
processing.
SALARY REQUIREMENTS: Negotiable
EDUCATION:
Delta Computer System, Inc., Chicago, IL
Completed course in word processing (WordPerfect 5.1)
June - July 1992
National Louis University, Chicago, IL
Completed courses in English as a Second Language and Business
Administration
September 1991 - June 1993
University of Gdansk, Gdansk, Poland
Attended Faculty of Pedagogic
October 1976 - June 1978
Graduated from Accounting and Business Administration High School
Elk, Poland, June 1976
LANGUAGES: English, Polish
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