Customer Service Assistant

Robert M. Waltbillig

***** *** **. ********, **. 48117 734-***-****

*********@****.***

Robert Waltbillig

*********@****.***

Full time employment that will both utilize and strengthen my abilities

Objective and experience in data entry and customer service.

Field Operations Supervisor (Temporary Full-Time)

Experience 03/2010-07/2010 2010 U.S. Census, Dearborn, MI

Supervision of 8 Crew Leaders, and 100+ Enumerators

Responsible for an accurate Monroe County Census count

Achieved 100% completion ahead of schedule saving the Census

$1000s

Recruiter Assistant (Temporary Full-Time)

12/2009-03/2010 2010 U.S. Census, Dearborn, MI

Establishing test sites and administering tests for possible Census

employees in Monroe County

Impromptu speeches and Q&A sessions about the U.S. Census

Posting flyers and signs advertising Census employment throughout

Monroe County

ACQC/GQV Crew Leader (Temporary Full-Time)

03/2009-10/2009 2010 U.S. Census, Detroit, MI

Supervised 1 Crew Leader Assistant and 20 Address Canvassing

Quality Control Listers in Monroe County

Responsible for 2 Crew Leader Assistants and 18 Group Quarters

Verification Listers in Monroe and Lenawee Counties

Assigned daily work, collected, checked and submitted work and daily

reports to Census office

Material Expeditor (Full-Time)

01/1995-05/2007 Ford Motor Co., Allen Park, MI

Performed all aspects of warehousing; including shipping/receiving,

warehousing, picking orders, packing, quality/inventory control

Loading and unloading trucks with forklift, transtacker and overhead

crane

Consolidation of parts for efficiency creating more room for storage

Services Specialist (Full-Time)

02/1984-01/1994 U.S. Air Force, Offutt AFB, NE (last base)

Performed various jobs including, but not limited to: billeting; food

services (including assistant dining hall supervisor); dorm management;

linen exchange; mortuary affairs; morale & welfare; and special duty

postal

Supervised a varied number of Airmen (anywhere from 2 up to 50)

dependent upon the situation. Last three years in the Air Force I was

responsible for 19 Airmen on a daily basis.

Eastern Michigan University, Ypsilanti, MI

09/2012-04/2014

ISP Bachelors

Dean’s List Fall 2012; Winter 2014

Education

Monroe County Community College (MCCC), Monroe, MI

01/2011-07/2012

Liberal Arts/Sciences Associates

Dean’s List Winter 2012

Baker College, Allen Park, MI

03/2005-07/2006

Certificate

Magna Cum Laude

DLI (Defense Language Institute), Lackland AFB, TX

05/1984-03/1985

Diploma

Cyrillic Languages, Russian

Proficient with Windows, Microsoft Office; including Word, Excel,

Computer Powerpoint

Operating

Skills

Enrolled in the Masters GIS program at Eastern Michigan University.

Current Education

Status

Currently employed in a VA work-study position at Eastern Michigan

Current University, in the Veterans Resource Center office.

Employment

References are available on request.

References

Robert Waltbillig

*********@****.***

Contact this candidate