Customer Service Medical Assistant

Lisa M. Harris

**** ***** **

Newport, MI *****

734-***-****

**********@*****.***

Objective

Seeking a full time position exercising my Customer Service & Logistics

skills.

Qualifications and Skills

. Experienced in Logistics Field - Air Import/Export, Ocean

Import/Export

. Proficient in Microsoft Office, Excel, Lotus & 10 key windows

operation systems

. Hazardous Materials Certified, IATA/49 CFR/IMDG

. Dependable, detailed-oriented team worker, strong organization &

leadership abilities

. Confident in learning new processes in a timely matter

Work Experience and Accomplishments

Air Import Senior Agent

. Handle damage claims within the department

. Updating daily reports based on customer requirements

. Training of new processes and new hire within the department

. Opening of files, preparing documents for customs clearance, AMS

system monitoring

. Updating of multiple databases - internal & external with current

status of shipments

. Preparing shipments for delivery to the customer

. Billing of shipments after delivery to customer

. Executed tasks personally if customer required problem resolution

Export Tech

. Preparing air export documents for exportation outside the US

. Updating of databases both internal & external

. Updating and maintaining daily reports

. Providing customer service to customers and carriers

. Tracking, tracing and monitoring of shipments

Logistics Coordinator

. Tracking, tracing and updating current statuses to auto plants

. Dispatching of freight by ocean container

. Communicate & follow through to point of delivery at the plant

Employment History

03/2003 - Current Nippon Express USA, Romulus, MI Senior Air Import

Agent

12/2002 - 03/2003 Walker International, Romulus, MI

Export Tech

10/2000 - 05/2002 FX Coughlin, Taylor, MI

Logistics Coordinator

Education

National Institute of Technology, Dearborn, MI Medical Assistant

Degree

References

References available upon request.

Contact this candidate